300i pausing during jobs

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • JDR
    Technician

    50+ Posts
    • Jan 2015
    • 82
    #1

    300i pausing during jobs

    Hi guys,
    i have an issue with a taskalfa 300i (counter arround 120k) which during duplex jobs (copy or print) pausing after 4 printed sheets and do nothing more.
    I can hear motors spining but no sheet is fed, no error or even jam codes...if i dont open any door, i think i would still waiting.
    If i do a job with more than 5 duplex, it won't work.
    I replaced engine PWB, dv unit, toner cartridge.

    I have noticed a wierd thing, i can't test any switch in U31, everything is grayed.

    any idea ?
    Tags: None
    • NeoMatrix
      Senior Tech.

      2,500+ Posts
      • Nov 2010
      • 3514
      #2
      Re: 300i pausing during jobs

      Is the firmware up to date ?
      Inauguration to the "AI cancel-culture" fraternity 1997...
      •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

        Comment

        • JDR
          Technician

          50+ Posts
          • Jan 2015
          • 82
          #3
          Re: 300i pausing during jobs

          Originally posted by NeoMatrix
          Is the firmware up to date ?
          Yes it is.
          v9.00.010

            Comment

            • Hose1cook
              Defective Technician

              50+ Posts
              • Jun 2008
              • 80
              #4
              Re: 300i pausing during jobs

              Low Fuser temperature can cause this

                Comment

                • JDR
                  Technician

                  50+ Posts
                  • Jan 2015
                  • 82
                  #5
                  Re: 300i pausing during jobs

                  Low fuser that thermistors wouldnt see ? Wouldnt i have C6XXX erorrs ?
                  Last edited by JDR; 01-21-2016, 04:50 PM.

                    Comment

                    • Hose1cook
                      Defective Technician

                      50+ Posts
                      • Jun 2008
                      • 80
                      #6
                      Re: 300i pausing during jobs

                      Sorry, should have been more specific. If the fuser temperature was lowered by even 5 degrees the machine will pause the copying process especially on duplex. I've seen techs lower the temp a few degrees and end up with the problem you describe, I've done it myself. Raise the temps 5 degrees and see if it works. Good Luck.

                        Comment

                        • NeoMatrix
                          Senior Tech.

                          2,500+ Posts
                          • Nov 2010
                          • 3514
                          #7
                          Re: 300i pausing during jobs

                          Originally posted by Hose1cook
                          Sorry, should have been more specific. If the fuser temperature was lowered by even 5 degrees the machine will pause the copying process especially on duplex. I've seen techs lower the temp a few degrees and end up with the problem you describe, I've done it myself. Raise the temps 5 degrees and see if it works. Good Luck.
                          Assuming you are correct with the thermal timing issue.
                          Would changing the media stock to thicker paper compensate for the drop in thermal raise timing ?

                          I've seen similar on HP printers when the Fuser starts to fail.
                          The fuser triggers a hault in the print process until the temperature returns to normal range.

                          Sounds like this is a firmware issue. May be the fault should be passed on to the Kyocera Factory techs...?
                          Last edited by NeoMatrix; 01-21-2016, 11:14 PM.
                          Inauguration to the "AI cancel-culture" fraternity 1997...
                          •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                            Comment

                            • JDR
                              Technician

                              50+ Posts
                              • Jan 2015
                              • 82
                              #8
                              Re: 300i pausing during jobs

                              Hi
                              Thank you all.
                              Fuser temp was indeed lower than default.

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 22997
                                  #9
                                  Re: 300i pausing during jobs

                                  Thanks for following up. Congratulations! =^..^=
                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=

                                    Comment

                                    Previous template Next
                                    Working...