KM5050 Firmware Level

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  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 29373
    #1

    KM5050 Firmware Level

    What is the current level?
    I have 2GR 2000.035.002 2010.07.23
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930
      #2
      Re: KM5050 Firmware Level

      That's the most recent: version 2.45a
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • boomer26
          #3
          Re: KM5050 Firmware Level

          Hey room!

          Question, how does one get the latest firmware for the KM-5050? I've reached out to the dealer we purchased the unit from and i've also contacted Kyocera directly to no avail.
          We're currently using 2GR_2000.033.001 and i'm looking for an SMTP setting that is not available. I'm looking for TLS for us to be able to use the scanner option with Office365.

          Thanks for any help!

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22930
              #4
              Re: KM5050 Firmware Level

              Originally posted by boomer26
              Hey room!

              Question, how does one get the latest firmware for the KM-5050? I've reached out to the dealer we purchased the unit from and i've also contacted Kyocera directly to no avail.
              We're currently using 2GR_2000.033.001 and i'm looking for an SMTP setting that is not available. I'm looking for TLS for us to be able to use the scanner option with Office365.


              Thanks for any help!
              It's not going to be available on any firmware level. That option just was not available at the time.
              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • boomer26
                  #5
                  Re: KM5050 Firmware Level

                  Originally posted by blackcat4866
                  It's not going to be available on any firmware level. That option just was not available at the time.
                  =^..^=
                  Thanks blackcat4866, i was afraid of that. Not sure what to do next to make this work? I'll keep trying. Thanks so much!

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22930
                      #6
                      Re: KM5050 Firmware Level

                      There's a software solution out there called "Stunnel". Essentially it makes your scan to email into the proper format. I'm not sure how it works, but I have heard of successes. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • bsm2
                          IT Manager

                          25,000+ Posts
                          • Feb 2008
                          • 29373
                          #7
                          Re: KM5050 Firmware Level

                          Older Kyocera's DO NOT support SSL or TLS
                          work around's will only create service calls for email failure's
                          unless office365 supports an smtp relay or NON SSL or NON TLS format
                          DON'T waste your time in a 3 party app.

                            Comment

                            • stuckwithit
                              Technician
                              • Jan 2015
                              • 12
                              #8
                              Re: KM5050 Firmware Level

                              Originally posted by bsm2
                              Older Kyocera's DO NOT support SSL or TLS
                              work around's will only create service calls for email failure's
                              unless office365 supports an smtp relay or NON SSL or NON TLS format
                              DON'T waste your time in a 3 party app.
                              BSM2 is right set up scan to folder and be done with it or sell them something newer.

                                Comment

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