Taskalpha 500ci codes 7101,7102

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  • cpcp25
    • Jul 2025

    #1

    [Error Code] Taskalpha 500ci codes 7101,7102

    I got myself into an issue with a 55ci. I took a job by a third party contractor and walked into a machine the previous company left in pieces. Got it back together and running then it asked for yellow toner they put it in and still kept wanting toner. I went out didn't find and thing plugged up none of that so I took out all the toners but yellow ran code 132 it ran for a minute but all the toners are now reading below 60. If I could get some theory on how it determines what is high and low I would be more than appositive. Its a mono component machine and the manual has nothing in it about how it works. Thanks Dan
  • tonerleak
    Technician

    50+ Posts
    • Mar 2012
    • 67

    #2
    Re: Taskalpha 500ci codes 7101,7102

    Yellow dev is defective, replace and do all image adjustments and make sure firmware is up to date. Another area
    to look at would be the unit that drives the developer section which is a long process especially if space is tight.

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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23008

      #3
      Re: Taskalpha 500ci codes 7101,7102

      C7101 points to black developer density.
      C7102 points to cyan developer density.

      The odds are, you've got dead developer in the black and cyan developing units. These units are sold as assemblies. No separate developer is available. The density value must be between 60 < X < 944.

      My suggestion is that you order up and install a black and cyan developing unit, and do a color calibration. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • wholesaler
        Technician
        • Jun 2015
        • 20

        #4
        Re: Taskalpha 500ci codes 7101,7102

        Originally posted by blackcat4866
        c7101 points to black developer density.
        C7102 points to cyan developer density.

        The odds are, you've got dead developer in the black and cyan developing units. These units are sold as assemblies. No separate developer is available. The density value must be between 60 < x < 944.

        My suggestion is that you order up and install a black and cyan developing unit, and do a color calibration. =^..^=
        run a 089 and see what color is failing go 089 start system menu and start agian selct sample set and start it will shoot out one of every color this way you can determine which one is failing

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        • subaro
          Service Manager

          1,000+ Posts
          • Oct 2010
          • 1274

          #5
          Re: Taskalpha 500ci codes 7101,7102

          Originally posted by cpcp25
          I got myself into an issue with a 55ci. I took a job by a third party contractor and walked into a machine the previous company left in pieces. Got it back together and running then it asked for yellow toner they put it in and still kept wanting toner. I went out didn't find and thing plugged up none of that so I took out all the toners but yellow ran code 132 it ran for a minute but all the toners are now reading below 60. If I could get some theory on how it determines what is high and low I would be more than appositive. Its a mono component machine and the manual has nothing in it about how it works. Thanks Dan
          In the above you said it is a mono component machine. according to bulletin, this is a dual component system. If it was mono component, then you could have filled the dev manual and don't worry about TC setup. These machines are know for the dev motor issues. If you can get the bulletins on this, it may shed some light and hints.
          If the motor is rotating or tries to rotate, check the following areas:
          a.
          Remove the Developing Unit and manually rotate the Dev Unit gear by hand.
          b.
          If the Gear is hard to turn, shake the unit back and forth and check if the gear is easier to turn. Repeat this a few times.
          c.
          If the gear turns, the unit is OK.
          d.
          If the gear is does not turn or is difficult to turn, replace the Developing Unit.
          Note: If the new Developing Unit is not shaken back and forth to loosen developer, the C code can occur again.


          Hybrid developing
          Developer: 2-component
          Toner replenishing: Automatic from a toner container
          THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

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