Taskalfa 520i

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  • Milo10
    Junior Member
    • May 2016
    • 1

    #1

    Taskalfa 520i

    I have a 520i set up on the network printing and scanning fine,the only problem I have is it won't print from excel. I have updated the firmware and tried different drivers.any ideas.Thanks.
  • Santander
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2009
    • 768

    #2
    Re: Taskalfa 520i

    Originally posted by Milo10
    I have a 520i set up on the network printing and scanning fine,the only problem I have is it won't print from excel. I have updated the firmware and tried different drivers.any ideas.Thanks.
    You say the unit is network printing and scanning fine, but will not print from Excel, does it print from Word or other MS programs? Is the print driver installed locally or on a server? If it is printing on the network from what programs? Is it just one computer or is it the entire network? Are there any error codes displayed when you try to print from Excel? It is highly unlikely that it is a print driver or machine problem if other programs can print to the unit.

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    • tmaged
      Owner/Service Manager

      Site Contributor
      1,000+ Posts
      • Oct 2008
      • 1887

      #3
      Re: Taskalfa 520i

      Save the spreadsheet as a .pdf, if it print's, it's an excel problem.
      Hope that helps !
      -Tony
      www.dtios.com
      Become a fan on Facebook

      Comment

      • correo.tony
        Technician

        50+ Posts
        • Feb 2009
        • 72

        #4
        Re: Taskalfa 520i

        Hi !

        download the last KX driver version, connect your laptop at the client network and print this excel, if no rules, you have a MS Office excel problem, pass the archive to pdf and print it !!

        Bye

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