FS-2100DN not connecting to network.

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  • DavePo
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 303

    #1

    FS-2100DN not connecting to network.

    Have a new FS-2100DN fresh out of box, when plugged into network doesn't show any network connection. Status page shows under current LAN interface not connected. Have tried different cables and ports in switch. Have updated firmware to 2lv_3f00.015.304. I am leaning towards bad main PWB. Has anyone else seen this? I am new to Kyocera line.
  • subaro
    Service Manager

    1,000+ Posts
    • Oct 2010
    • 1274

    #2
    Re: FS-2100DN not connecting to network.

    Default is dchp on. when power on, you have to wait about two minutes before printing the status page ,then the ip address shows on the status page. Better set the ip adress to static and ping it from your computer. when any settings is made, power off and on again.
    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

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    • DavePo
      Trusted Tech

      250+ Posts
      • Jul 2008
      • 303

      #3
      Re: FS-2100DN not connecting to network.

      Originally posted by subaro
      Default is dchp on. when power on, you have to wait about two minutes before printing the status page ,then the ip address shows on the status page. Better set the ip adress to static and ping it from your computer. when any settings is made, power off and on again.
      My issue is that i am not showing any link on the switch and status page shows no connection also. This is either dhcp or static.

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      • subaro
        Service Manager

        1,000+ Posts
        • Oct 2010
        • 1274

        #4
        Re: FS-2100DN not connecting to network.

        Originally posted by DavePo
        My issue is that i am not showing any link on the switch and status page shows no connection also. This is either dhcp or static.
        Well the bullet proof method still stand by using the crossover cable to verify the nic is working on the machine. If you have another machine there, use the corssover cable and test it first and then test the 2100. It is possible the nic is bad. have setup hundreds of all type of kyocera and not seen a bad nic as yet, that is new out of box. With kyocera warranty, i would call them and let them recommend what to change, in this way your warranty claims are handled much faster.
        THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

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        • NeoMatrix
          Senior Tech.

          2,500+ Posts
          • Nov 2010
          • 3513

          #5
          Re: FS-2100DN not connecting to network.

          Reboot the Link/Router, I've seen that a few times....

          As Subaro said "try to use a crossover cable" as a test.

          If you are not getting two lights on the NIC you have a problem with the cable. Check there is no bent pins in the Cat5 socket and the cable has a clean cat5 connector(RJ45) that has not been crashed or mutilated around the ends.

          I've seen a mutilated CAT5 end connector on a cable which had crashed plastic fins/guides laying over on their side preventing electrical contact inside the ethernet socket. When briefly looking at the connector it looked okay, only on closer inspection could I see the problem.

          It could be a rare case of DOA.
          Inauguration to the "AI cancel-culture" fraternity 1997...
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          • DavePo
            Trusted Tech

            250+ Posts
            • Jul 2008
            • 303

            #6
            Re: FS-2100DN not connecting to network.

            Neo your where on the ball. The problem was one of the pins in socket was bent. Another issue was that HTTP protocol was turned off. Straightened pin and enabled HTTP and all is good.

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