Greetings all, I hope this does not become a widespread problem with the P2135 printer. Unit was placed brand new, now 5 months old, 17K copies, customer reports jamming issue. I could not believe my eyes upon arriving, fusing roller with a clean break about a quarter inch from the drive side. In 25 years of service, I may have seen this once before, but not on a new unit. New Fuser installed (FK-171), but still no fuser rotation. Removed printer to shop, and found large idler gear with the center of the gear (!) broken out. Yes, under warranty, but a friend of mine at a dealer in the Philly area had the same thing happen to one of his P2135's....4 months old with 11K on the meter. Did the fuser crack jam up the drive system to break the drive gear, or vica versa? Pretty violent destruction, must have made a horrendous noise when it happened. Not feeling confident about this model; the FS-1370 that this replaced was a great printer.........
Chris
Chris
Comment