Since I have been back in the copier biz, I am trying to get my head back in the game. I am working on firmware updates for shop and field since they were never addressed. Anyway, I thought I heard some time ago from a Kyo rep that firmware updates should be done using a USB drive no larger than 4G. Also that the files should be copy and pasted to the drive versus dragged to the drive. Wanted to get input on this and any other tips. The update process seems easy which I like. In the process of downloading all firmware for shop and field to my laptop so I will have it. Almost forgot, does it matter if its a 2.0 or 3.0?
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Re: USB size for FIRMWARE
I've been using 1 to 4 gig drives. I always copy and paste anyway so I'm not sure about drag and drop. USB 3.0 is backwards compatible with older USB so it shouldn't be an issue. -
Re: USB size for FIRMWARE
Thanks. I thought my rep (no longer with Kyocera) said to copy/paste, so that makes since. I aslo heard from him that scan disk USB works best. I have used other USB manufactures with no problem and some with problem. Will find me a 4G though. Again thanks for the input.
I did notice that when I extracted for a 250ci that there was a zipped file in it. (eweb.optmsg.zip). Thought that was unusual. Have not used it yet to update a 250ci. Do you know if this is the norm or did I do something wrong? I can verify that I am capable of wrong doing.Comment
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Re: USB size for FIRMWARE
Thanks again for your help. Now I just have to remember to update each machine as I go to them.Comment
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Re: USB size for FIRMWARE
I am sure the newer machines support larger sizes, as memory sizes get larger, smaller ones become obsolete on the market.
The early version taskalfa 250 had a problem with memory size but I think a fw update fixed this.Comment
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Re: USB size for FIRMWARE
A good rule is to use the smallest USB capable of holding the files. 2GB is entirely large enough. I have them as small as 1GB, 512MB, 256MB, and 128MB.
Yes it's normal, after extracting, to find files that are compressed within the firmware. Don't worry about that.
Just leave the machine undisturbed until the firmware is "Complete" no matter how long it takes (lets set a 1 hour maximum). Shutting off the machine early or losing power to the machine will create catastrophic issues. It's a good idea to pay attention to the results. If a piece of firmware failed, this will be the last and only time for you to see which piece, and know what board or EEPROM to replace before trying again.
I used to work with a gentleman that put his USB as a fob on his car keys. On at least three occasions I've seen the weight of the keys pull the USB out of the machine mid-download, crashing the machine. My advice? Don't use your USB as a key fob. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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