Copystar CS-255c - DP Scanner Lock Lever - FIX- Check if document feeder image is bad

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  • JimmyMarbles
    • Jun 2025

    #1

    [CQ] Copystar CS-255c - DP Scanner Lock Lever - FIX- Check if document feeder image is bad

    I am paying it forward to save the next person hours trying to fix a recently relocated machine where the use of the Document Processor (automatic document feeder for us laymen) no longer produces a correct image.

    Check that the scanner lock lever is in the unlock mode. Facing the front of the copy machine, it is located on the back left hand side, below the document processor.

    Cheers!
  • JVergin
    Service Tech / IT Rep

    100+ Posts
    • Jan 2009
    • 216

    #2
    Re: Copystar CS-255c - DP Scanner Lock Lever - FIX- Check if document feeder image is

    Originally posted by JimmyMarbles
    I am paying it forward to save the next person hours trying to fix a recently relocated machine where the use of the Document Processor (automatic document feeder for us laymen) no longer produces a correct image.

    Check that the scanner lock lever is in the unlock mode. Facing the front of the copy machine, it is located on the back left hand side, below the document processor.

    Cheers!

    Yes, I have seen this before too - what happens is using the document processor will output a blank copy, and using the glass will output normal. The scanner mirrors are unable to move to the correct position when using the document processor because the scanner lock is blocking it. Doesn't produce an error, just a blank copy.

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    • Tonerkiller
      Senior Tech

      500+ Posts
      • Oct 2012
      • 668

      #3
      Re: Copystar CS-255c - DP Scanner Lock Lever - FIX- Check if document feeder image is

      OOOOOOH, the old scanner lock trick.

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