5052ci false waste toner full messages

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  • Alexkyocera
    Technician

    50+ Posts
    • Jul 2015
    • 82
    #16
    Re: 5052ci false waste toner full messages

    Originally posted by Phil B.
    full messages and grinding from that area .. usually means the augers aren't moving properly . or something is binding/bound up.
    Yep we can resolve but whats the cause, and what can be done to prevent it, thats what im trying to find

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798
        #17
        Re: 5052ci false waste toner full messages

        Originally posted by Alexkyocera
        Yep we can resolve but whats the cause, and what can be done to prevent it, thats what im trying to find
        lotsa things..
        under usage machine is still left on turning
        unlevel waste path.
        parts past PM cycle
        environment
        customers not shaking toner properly
        tech messed with bias setting so it wastes toner
        poor design of waste system...

          Comment

          • Alexkyocera
            Technician

            50+ Posts
            • Jul 2015
            • 82
            #18
            Re: 5052ci false waste toner full messages

            Originally posted by Phil B.
            lotsa things..
            under usage machine is still left on turning
            unlevel waste path.
            parts past PM cycle
            environment
            customers not shaking toner properly
            tech messed with bias setting so it wastes toner
            poor design of waste system...


            The below are the best probably causes. Im working okay pin pointing where the grinding sound starts from. I will find out

            unlevel waste path.

            customers not shaking toner properly

            poor design of waste system

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798
                #19
                Re: 5052ci false waste toner full messages

                Originally posted by Alexkyocera
                The below are the best probably causes. Im working okay pin pointing where the grinding sound starts from. I will find out
                unlevel waste path.
                customers not shaking toner properly
                poor design of waste system

                1st .. is MACHINE level?
                2nd .. grinding can be due to FULL waste lines 1st.. then over time.. build up.. packs toner in tube.. THEN the failure.. vac waste lines from each direction ... clean drums ( if toner recycle section ) ITB *same*

                these can be PIA and dirty - time gobbling jobs.. but doing it RIGHT VS Quick ALWAYS pays out

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