KM5035 with black copies now a pattern

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  • copyaction
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2007
    • 985

    #1

    KM5035 with black copies now a pattern

    cleaned contacts and replaced interlock switch pack on left rear of machine, now getting a "texture" pattern in background.

    so far replaced drum, main charge, developer unit, transfer roller unit and interlock switches.

    only using oem supplies

    should be able to see pattern on this sample

    anyone seen laser do this?

    IMG_3635.jpg
  • Kyo fan
    Trusted Tech

    250+ Posts
    • Dec 2013
    • 368

    #2
    Re: KM5035 with black copies now a pattern

    At first it looks like main charging, and than developer unit. You've done all of those. You could clean the laser unit, though it doesn't look like it. Which contacts exactly you've cleaned in the first place?

    Comment

    • Geo
      Senior Tech

      500+ Posts
      • Nov 2010
      • 662

      #3
      Re: KM5035 with black copies now a pattern

      That pattern is a classic charger grid pattern. Are you using a new charger assy? Did you try a different charger ? Did you clean/check ALL the contacts on the machine side for the drum and charger assy? Also it's possible the spacers on the charger are the wrong size ( check the roller colors)

      Good luck..

      Comment

      • copyaction
        Senior Tech

        Site Contributor
        500+ Posts
        • Oct 2007
        • 985

        #4
        Re: KM5035 with black copies now a pattern

        Yes I ordered the whole maintenance kit, brand new charger and drum


        IMG_3581.jpg

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        • daveh12
          Trusted Tech

          100+ Posts
          • Jul 2012
          • 157

          #5
          Re: KM5035 with black copies now a pattern

          Originally posted by Geo
          That pattern is a classic charger grid pattern. Are you using a new charger assy? Did you try a different charger ? Did you clean/check ALL the contacts on the machine side for the drum and charger assy? Also it's possible the spacers on the charger are the wrong size ( check the roller colors)

          Good luck..

          Agree with this. When you see that grid pattern it's almost always charger related. Check to see if one of the spacers on the charger didn't fall off when you inserting it, this can happen easily.


          Sent from my iPhone using Tapatalk

          Comment

          • copyaction
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2007
            • 985

            #6
            Re: KM5035 with black copies now a pattern

            Tried another new drum and main charge. Solid black copies. I'm out!

            Comment

            • Geo
              Senior Tech

              500+ Posts
              • Nov 2010
              • 662

              #7
              Re: KM5035 with black copies now a pattern

              Silly question ...did you order the correct MK and or Drum....I remember 5035 is different from 3035 and I don't remember if using the wrong drum will code.....BUT if the images are black your looking at a charge issue/ charger. You seem to be on the right tract given that changing the DM assy produced a change...not what you wanted , but a change. BTW...Never had one with your posted example that was not fixed by a new charger or drum/charger combo.

              Good luck..

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22930

                #8
                Re: KM5035 with black copies now a pattern

                Originally posted by Geo
                Silly question ...did you order the correct MK and or Drum....I remember 5035 is different from 3035 and I don't remember if using the wrong drum will code.....BUT if the images are black your looking at a charge issue/ charger. You seem to be on the right tract given that changing the DM assy produced a change...not what you wanted , but a change. BTW...Never had one with your posted example that was not fixed by a new charger or drum/charger combo.

                Good luck..
                I can't remember what symptom, but it will not copy with the wrong drum. You get an error message. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • logrady2331
                  Trusted Tech

                  250+ Posts
                  • Feb 2011
                  • 301

                  #9
                  Re: KM5035 with black copies now a pattern

                  Looks to me like the MC grid is contacting the drum. I've seen them sag right out of the box. Try taking the MC out and check the tension one the grid. It wouldn't be the first time I've seen multiple production lots with the same problem.

                  Comment

                  • JR2ALTA
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Feb 2010
                    • 2028

                    #10
                    Re: KM5035 with black copies now a pattern

                    Try the high voltage board.

                    Comment

                    • copyaction
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Oct 2007
                      • 985

                      #11
                      Re: KM5035 with black copies now a pattern

                      The drum I got is 302FG93016
                      and I too have fixed many of these over the years with a new main charge corona.
                      the thing that really concerns me is it alternates between very dark with a visible image underneath and a solid black page.

                      Comment

                      • daveh12
                        Trusted Tech

                        100+ Posts
                        • Jul 2012
                        • 157

                        #12
                        Re: KM5035 with black copies now a pattern

                        Originally posted by blackcat4866
                        I can't remember what symptom, but it will not copy with the wrong drum. You get an error message. =^..^=
                        I think the code you get is C7410 if you use the wrong drum.


                        Sent from my iPhone using Tapatalk

                        Comment

                        • daveh12
                          Trusted Tech

                          100+ Posts
                          • Jul 2012
                          • 157

                          #13
                          Re: KM5035 with black copies now a pattern

                          If you are getting solid black pages now, that is the same as if the machine had no charger in it at all. So if it isn't the charge it has to be the contacts to it.


                          Sent from my iPhone using Tapatalk

                          Comment

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