Anti- Counterfeiting, Document protection

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  • marks
    Junior Member
    • May 2017
    • 3
    #1

    Anti- Counterfeiting, Document protection

    I have a Customer that is having issues with scanning (scan to folder) Checks and documents to folder ,
    Machine is a Taskalfa 3501i . When scanning Checks to folder the Machine displays a message to TURN OFF MACHINE AND TURN BACK ON
    without sending the scans to the folder.
    this customer has been scanning these materials in this machine since installation,but recently this issue has started occuring and Customer is becoming frustrated. any suggestions ,Ideas , or Solutions would be helpfull !

    Mark
    Tags: anti-counterfeiting, document protection, folder, scanning
    • ntbann
      Senior Tech

      500+ Posts
      • Jan 2012
      • 622
      #2
      Re: Anti- Counterfeiting, Document protection

      Scan check in B/W and enlarge the image some should work.

        Comment

        • Geo
          Senior Tech

          500+ Posts
          • Nov 2010
          • 662
          #3
          Re: Anti- Counterfeiting, Document protection

          What "ntbann" said. This is a known and common "problem"

          Cheers.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22927
              #4
              Re: Anti- Counterfeiting, Document protection

              You might try downgrading the firmware a level or two. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • wragsdale
                  Trusted Tech

                  100+ Posts
                  • Jul 2014
                  • 188
                  #5
                  Re: Anti- Counterfeiting, Document protection

                  Just for further insight into this type of counterfeit protection; It's called The EURion Constellation. Some implementations are quite sneaky, as seen in the USD$20 example on the wiki link.

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