[Error Code] C2810

[Reeves]

i have a kyocera 4551ci with error code C2810 at first i tried to clean the waste toner box clean waste toner motor still the error code is still there.so i got another working machine i have replaced the following

waste toner box
waste toner motor
transfer belt unit
front PWB
Engine PWB
upgraded the machine to the latest firmware

but the error code is still there.all the parts i replaced are working okey from the other machine and when i replaced the parts from the machine with error to the other working machines all the parts are working okey what could be the problem

[wragsdale]

Re: C2810

Do you hear any abnormal noise? Did you check the waste toner assembly/channel?

The error code indicates that the motor is failing to drive. Since you have replaced it with a known working motor, it's likely that the gears and/or auger are binding up.

[Reeves]

Re: C2810

Do you hear any abnormal noise? Did you check the waste toner assembly/channel?

The error code indicates that the motor is failing to drive. Since you have replaced it with a known working motor, it's likely that the gears and/or auger are binding up.

Thanks for your reply

but when i take the parts to the other machine they are okey and the other parts to the some machine am still getting the error code

[sparkycivic]

Re: C2810

have the mechanical parts of the waste transfer augers from transfer belt to inner-unit been verified and cleaned?
No mess on the back side of the yellow developer?

[Phil B.]

Re: C2810

did you vac out the waste lines before swapping any parts around? A lot of times the lines (channels) get clogged up and will cause motor failure errors on ALL brands of machines.

I always do a thorough cleaning before replacing ANY parts... why waste time swapping parts? cleaning different areas affected can sometime reduce the need for part swapping .

[Santander]

Re: C2810

Thanks for your reply

but when i take the parts to the other machine they are okey and the other parts to the some machine am still getting the error code

Agree with Wragsdale, the waste toner auger is probably binding up. Usually vacuuming out the channel while rotating the auger manually dislodges any caked up toner. Since the motor works in another unit it is most likely the auger or its drive gears keeping the motor from reaching its assigned speed because they are binding up.

[Reeves]

Re: C2810

did you vac out the waste lines before swapping any parts around? A lot of times the lines (channels) get clogged up and will cause motor failure errors on ALL brands of machines.

I always do a thorough cleaning before replacing ANY parts... why waste time swapping parts? cleaning different areas affected can sometime reduce the need for part swapping .

before i swapped the parts i cleaned the parts after still was getting some errors thats when i swapped but even the parts from the working machine are give me the error code C2810

[niyaskarimba]

Re: C2810

before i swapped the parts i cleaned the parts after still was getting some errors thats when i swapped but even the parts from the working machine are give me the error code C2810

Dear All,


We are also facing the same issue.Kindly advice us the possible solutions.

Thanks in advance

Regards,
Niyas

[Phil B.]

Re: C2810

Dear All,


We are also facing the same issue.Kindly advice us the possible solutions.

Thanks in advance

Regards,
Niyas

Wow total lack of information here.
Lemme guess you are a newbie tech or the end user.

Sent from my SM-G960U using Tapatalk

[ThisPete]

Re: C2810

Dear All,


We are also facing the same issue. Kindly advice us the possible solutions.

Thanks in advance

Regards,
Niyas

Wow total lack of information here.
Lemme guess you are a newbie tech or the end user.