8002I

[LNorris]

we have just installed 9 of these machines in a school, replacing 8001i. within a week we are getting j0511,j0512, j0533

cant see anything physically wrong, its the same paper they have been using. 3 of the 9 are having this, if the others are, they havent been reported.

the 8002 uses the same feed system as the 8001.

has anyone seen these symptoms?

[craigster]

Re: 8002I

What tray is jamming? Tray 4?

[craigster]

Re: 8002I

8002 is a different from 8001 I have had several jam from tray 4, 3 is never a issue. Kyocera told me to adjust the pressure on the retard roller, and boom fixed no more jamming calls

[tmaged]

Re: 8002I

Just remember it's the opposite of what you would think. More spring tension means LESS separation pressure, not more. So if it's double feeding, you want less pressure.