Kyocera KM-7551CI Concertina's at Register stop rollers when copying in colour.

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Dutchman
    Technician

    50+ Posts
    • Jan 2011
    • 58
    #1

    Kyocera KM-7551CI Concertina's at Register stop rollers when copying in colour.

    I am a bit baffled, the 7551 Was reported as jamming. I tested the machine and found that it works 100% when doing black & white copies or prints from all trays including A3 and A4r landscape and bypass. As soon as I selected colour copies or prints the machine jams 1st copy at the register stop rollers and concertina's there and does not reach the 2nd transfer or fuser. This happens only on A4 portrait and A3, A4R landscape is copying or printing in colour no problem.
    Any ideas.
    Thanks
    Tags: a4r, colour, copies, landscape
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930
      #2
      Re: Kyocera KM-7551CI Concertina's at Register stop rollers when copying in colour.

      It sounds to me like you are experiencing an error code not a jam code. And you didn't provide any code. It might be a good idea to see what codes are occurring, then look them up in the manual. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • tcook
          Technician
          • Apr 2013
          • 37
          #3
          Re: Kyocera KM-7551CI Concertina's at Register stop rollers when copying in colour.

          I had a similar problem on a 6551 where letter-r (portrait), legal or ledger would jam when duplexing, letter (landscape) worked fine. And all sizes worked in simplex. Ended up being Feed Drive H Unit (302N493031). Clutches were very rusty.

            Comment

            Previous template Next
            Working...