CS 255

[jsimmons487]

2017-12-06 085725.PDFWe have a Copystar CS255 and its printing fine except when you make copies. When making copies the page prints out all black, however sending a document to print from your computer the print is perfect its just scanning.
We have almost 40G pages scanned and a total of 110,000 printed

[shamgar1981]

Re: CS 255

We have a Copystar CS255 and its printing fine except when you make copies. When making copies the page prints out all black, however sending a document to print from your computer the print is perfect its just scanning.
We have almost 40G pages scanned and a total of 110,000 printed

How does it scan to file?


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[jsimmons487]

Re: CS 255

Never used scan to file, should I try that

[B0265]

Re: CS 255

Check the scanner lock lever at the rear left side.

[jsimmons487]

Re: CS 255

The scanner does move, it also lights up

[blackcat4866]

Re: CS 255

It's very easy to lock the scanner. I've done it without even knowing I've done it. All you have to do is grab the machine at the left rear corner, to move it.

What usually happens is that the scanner lock prevents the scanner from reaching the slit glass. It can still copy from the glass, but not through the DP.

Check the scanner lock. =^..^=

[jsimmons487]

Re: CS 255

Ill do that first thing I get to the office

[jsimmons487]

Re: CS 255

I just checked and the scanner is unlocked2017-12-06 085725.PDF

Check the scanner lock lever at the rear left side.

[B0265]

Re: CS 255

Then it might be a defective main board.

[jsimmons487]

Re: CS 255

I did scan from desktop and it looks the same as the copy scanned as copy from the copier

How does it scan to file?


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[jsimmons487]

Re: CS 255

I'm just using the scan APP on my computer, as a PDF. It looks identical to the Copy made from the machine itself

I did scan from desktop and it looks the same as the copy scanned as copy from the copier

[shamgar1981]

Re: CS 255

I did scan from desktop and it looks the same as the copy scanned as copy from the copier

all black then?

was that with the document feeder, the flat bed, or both? any difference when you copy via the flat bed or document feeder?

[jsimmons487]

Re: CS 255

all black then?

was that with the document feeder, the flat bed, or both? any difference when you copy via the flat bed or document feeder?

Yes its all black and I tried from both the feeder and bed

[Geo]

Re: CS 255

Perhaps this T.B. will help...

[blackcat4866]

Re: CS 255

Perhaps this T.B. will help...

That's stirs some old brain cells. We had a bunch of bad main PWB's on that series, and the symptom was black copies and/or C3200 codes. Let's see if I can locate details:

Found this: Transistor in the CCD drive circuit fails on the Main PWB. Replace main PWB (302K094131). Error C0180 appears on power up (serial number mismatch). Run sim U004 to restore serial number on main PWB. Re-enter network and addressbook data.

=^..^=