Taskalfa 3050ci always shows A3 in preview window

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  • taskalfa
    Technician

    50+ Posts
    • Jun 2011
    • 97

    [Misc] Taskalfa 3050ci always shows A3 in preview window

    Has anyone seen this issue , im getting A3 displayed in preview window, if i place a4 paper on scan glass as soon as i close the adf is shows as A3, auto feeder is fine
  • Kyo fan
    Trusted Tech

    250+ Posts
    • Dec 2013
    • 368

    #2
    Re: Taskalfa 3050ci always shows A3 in preview window

    Clean paper size detection sensors under the glass. May as well clean entire optical section while at it..

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    • CWP
      Trusted Tech

      100+ Posts
      • Jun 2013
      • 168

      #3
      Re: Taskalfa 3050ci always shows A3 in preview window

      Check the switch on the back right corner of the machine that the DP actuates when it is closed; I have seen them knocked out of position causing this issue. It is on the machine but the DP actuates it when closed.

      Comment

      • Geo
        Senior Tech

        500+ Posts
        • Nov 2010
        • 660

        #4
        Re: Taskalfa 3050ci always shows A3 in preview window

        You also may need to extend the length of the plunger activator.

        Comment

        • taskalfa
          Technician

          50+ Posts
          • Jun 2011
          • 97

          #5
          Re: Taskalfa 3050ci always shows A3 in preview window

          Replaced the pwb ISC and all is good, strange thing was if I disconnected the adf it would read the correct size off the glass, as soon as I plugged in the adf it would always read A3 of glass

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