C7104 TASKalfa 3252ci

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  • kaborwen
    Trusted Tech
    • Feb 2010
    • 146

    [Error Code] C7104 TASKalfa 3252ci

    Hi,
    I have C7104 on TASKalfa 3252ci (arround 126k), related to DV-Y TC sensor problem.
    After take out DV-Y unit, i find that there is no developer and toner inside.
    I know that I have to replace DV-Y Unit, but what can explain this. Is there an SB about this isue? If yes, please share it with me.

    Thanks
  • granata
    Technician
    • Jan 2012
    • 30

    #2
    Re: C7104 TASKalfa 3252ci

    Reinstalling the developer unit The developer unit is not properly installed. Reinstall developer unit Y so that the connector firmly connects. Developer Unit Replacementand after control drive gear for developer unit Yand then Firmware upgrade.Good luck

    Comment

    • kaborwen
      Trusted Tech
      • Feb 2010
      • 146

      #3
      Re: C7104 TASKalfa 3252ci

      Originally posted by granata
      Reinstalling the developer unit The developer unit is not properly installed. Reinstall developer unit Y so that the connector firmly connects. Developer Unit Replacementand after control drive gear for developer unit Yand then Firmware upgrade.Good luck
      Thanks for replay.
      I reinstalled it several times. What i can't understand is how there is no developer and tonr inside DV-Y Unit?

      Comment

      • granata
        Technician
        • Jan 2012
        • 30

        #4
        Re: C7104 TASKalfa 3252ci

        The developer section consists of the magnet roller forming the magnetic brush, the sleeve roller forming
        the thin layer by replacing the toner, the developer blade, and the developer screw mixing up the toner.
        The toner density is adjusted by impressing the bias to the magnet roller and the sleeve roller. The toner
        amount inside the developer unit is detected by the toner sensor.

        Comment

        • kaborwen
          Trusted Tech
          • Feb 2010
          • 146

          #5
          Re: C7104 TASKalfa 3252ci

          Originally posted by kaborwen
          Hi,
          I have C7104 on TASKalfa 3252ci (arround 126k), related to DV-Y TC sensor problem.
          After take out DV-Y unit, i find that there is no developer and toner inside.
          I know that I have to replace DV-Y Unit, but what can explain this. Is there an SB about this isue? If yes, please share it with me.

          Thanks
          Please, someone have SERVICE BULLETIN or TECHNICAL BULLETIN about my case?

          Thanks in advance.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22703

            #6
            Re: C7104 TASKalfa 3252ci

            Originally posted by kaborwen
            Thanks for replay.
            I reinstalled it several times. What i can't understand is how there is no developer and tonr inside DV-Y Unit?
            This developing system is a little different from the others that you've seen. There will not be any developer or toner on the developing roller. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • granata
              Technician
              • Jan 2012
              • 30

              #7
              Re: C7104 TASKalfa 3252ci

              [QUOTE=zanaty;2017271]
              Originally posted by kaborwen
              Please, someone have SERVICE BULLETIN or TECHNICAL BULLETIN about my case?

              It's impossible for the toner and developer to pop out from the unit
              it should be something wrong with the ID sensor under the Dev-Tank
              Or
              as been told, unconnected wires for sure bring the code with out of normal range reading for toner quantity
              exactly, I confirm everything that has been said by colleagues. Plus there is no technical bulletin on the case in question

              Comment

              • kaborwen
                Trusted Tech
                • Feb 2010
                • 146

                #8
                Re: C7104 TASKalfa 3252ci

                [QUOTE=granata;2017725]
                Originally posted by zanaty

                exactly, I confirm everything that has been said by colleagues. Plus there is no technical bulletin on the case in question
                Inside DV Unit, there was no toner and developer powder.
                I replace DV Unit and all is ok.
                Thanks all!

                Comment

                • granata
                  Technician
                  • Jan 2012
                  • 30

                  #9
                  Re: C7104 TASKalfa 3252ci

                  very good

                  Comment

                  • avio2
                    Trusted Tech

                    100+ Posts
                    • Jul 2010
                    • 150

                    #10
                    Re: C7104 TASKalfa 3252ci

                    Originally posted by granata
                    very good
                    wow un tecnico del toro di torino come me!!!!!!!!!!!! che posta qui poi
                    caso piu unico che raro

                    Comment

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