Taskalfa 420i stuck on welcome screen

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  • Mini Tech
    Technician
    • Mar 2007
    • 17

    Taskalfa 420i stuck on welcome screen

    Hi,

    I have 2 Taskalfa 420i Machine which are stuck on welcome screen no memory Green light is blinking on penal .

    I have Check/changed the memory (on main board) on other machine and its working fine .

    Last i have solved this by changing the main PCB.

    Please guide how to handle this problem, if its firmware issue pleas provide the link to download.

    Best regards,
  • Tonerkiller
    Senior Tech

    500+ Posts
    • Oct 2012
    • 658

    #2
    Re: Taskalfa 420i stuck on welcome screen

    Most of the time this problem is solved by replacing the dim or memory stick

    Comment

    • Mini Tech
      Technician
      • Mar 2007
      • 17

      #3
      Re: Taskalfa 420i stuck on welcome screen

      Dear Tonerkiller ,

      Thanks for your prompt reply .

      I have changed the Memory/Dimm but problem is still there.


      Comment

      • Geo
        Senior Tech

        500+ Posts
        • Nov 2010
        • 660

        #4
        Re: Taskalfa 420i stuck on welcome screen

        Originally posted by Mini Tech
        Dear Tonerkiller ,

        Thanks for your prompt reply .

        I have changed the Memory/Dimm but problem is still there.


        If I remember correctly , a defective HDD can case this problem..

        Comment

        • patrickjlc
          Trusted Tech

          100+ Posts
          • Feb 2015
          • 212

          #5
          Re: Taskalfa 420i stuck on welcome screen

          Don't you have to change both DIMMs? Mainboard and operation panel.

          Sent from my SM-G930V using Tapatalk

          Comment

          • Scott
            Trusted Tech

            Site Contributor
            100+ Posts
            • Dec 2009
            • 185

            #6
            Re: Taskalfa 420i stuck on welcome screen

            HDD

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7930

              #7
              Re: Taskalfa 420i stuck on welcome screen

              Any issues like this try updating the firmware first before spending 💰 on hardware
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • jper34
                Trusted Tech

                Site Contributor
                100+ Posts
                • Sep 2011
                • 225

                #8
                Re: Taskalfa 420i stuck on welcome screen

                Originally posted by copier tech
                Any issues like this try updating the firmware first before spending 💰 on hardware
                I,ve seen the hard drive cause this issue.

                Comment

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