task alfa 3051ci install waste toner container error

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  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030
    #1

    task alfa 3051ci install waste toner container error

    Here is the problem...
    turn machine on...
    machine make all the appropriate noise and then throws waste toner container not installed error

    here is the root...
    the inner unit is fine... the part you pull off to get to drums
    the waste toner container holder is fine...
    the problem...
    the gear that site on the right
    on the housing
    that peeks through the hole in the inner unit
    that connects with the waste toner container holder
    that lets the auger in the waste toner container spin is broken...
    to be precise the plastic shaft it sits on is broken...

    I have frantically searched the manual... but to no avail... still unable to find that part or even the housing...

    looked through the bulletins... closest I found was was g8 on page 11 of Ref. No. 2N4-0039 (F166) technical bulletin...

    and yes thats for another series... but the gear is in the same location...
    but thats the closest...

    any help is appreciated...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too
    Tags: 3051ci, broken toner gear, container, install, waste toner container
    • mincopier
      Trusted Tech

      250+ Posts
      • Dec 2015
      • 290
      #2
      Re: task alfa 3051ci install waste toner container error

      Screen Shot 2018-08-05 at 8.15.54 AM.jpg
      Is it in this image?
      Dropbox - PARTS_3051ci-3551ci-4551ci-5551ciENPLR5.pdf

        Comment

        • n25an
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2008
          • 1030
          #3
          Re: task alfa 3051ci install waste toner container error

          its the gear that sits right behind it...on a piece of plastic attached to the frame...
          the part you displayed... I have ordered and have it and have inspected... and it has a connection gear that sits in the gear behind it...
          and the gear behind it is broken... along with the related shaft...
          Sad To Say I Don't Have a Life
          I do this stuff on the weekends too

            Comment

            • n25an
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1030
              #4
              Re: task alfa 3051ci install waste toner container error

              thanks for taking a look...
              Sad To Say I Don't Have a Life
              I do this stuff on the weekends too

                Comment

                • Geo
                  Senior Tech

                  500+ Posts
                  • Nov 2010
                  • 660
                  #5
                  Re: task alfa 3051ci install waste toner container error

                  If you are a dealer you call always call Dallas for the part number or look up..

                  Cheers..

                    Comment

                    • mincopier
                      Trusted Tech

                      250+ Posts
                      • Dec 2015
                      • 290
                      #6
                      Re: task alfa 3051ci install waste toner container error

                      This is something I have not cared for about Kyocera. Some of the smaller parts are not the easiest to find or you have to get a whole assembly to get a $5 gear.

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22702
                          #7
                          Re: task alfa 3051ci install waste toner container error

                          How about figure 15-36?: 302LC03180 Gear Z18S-Z15R

                          =^..^=
                          Attached Files
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • wragsdale
                              Trusted Tech

                              100+ Posts
                              • Jul 2014
                              • 188
                              #8
                              Re: task alfa 3051ci install waste toner container error

                              wtdrive.jpg

                              I'm pretty sure it's 64 in this image, where the boss that is broken is where gear 62 is fitted. P/N for 64 is 302LC03160.

                                Comment

                                • n25an
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Jul 2008
                                  • 1030
                                  #9
                                  Re: task alfa 3051ci install waste toner container error

                                  Originally posted by blackcat4866
                                  How about figure 15-36?: 302LC03180 Gear Z18S-Z15R

                                  =^..^=
                                  nope got that entire assembly... there is a hole that peeks through that assembly and the gear peeks through that hole... and the gear is attached to the frame... but sits on another piece of plastic... behind that assembly...

                                  thanks for looking...
                                  Sad To Say I Don't Have a Life
                                  I do this stuff on the weekends too

                                    Comment

                                    • n25an
                                      Service Manager

                                      Site Contributor
                                      1,000+ Posts
                                      • Jul 2008
                                      • 1030
                                      #10
                                      Re: task alfa 3051ci install waste toner container error

                                      Originally posted by wragsdale
                                      [ATTACH=CONFIG]40311[/ATTACH]

                                      I'm pretty sure it's 64 in this image, where the boss that is broken is where gear 62 is fitted. P/N for 64 is 302LC03160.
                                      that looks like it...

                                      Here is my question... should I just order 64 and 62 or order everything in the image... shown here...

                                      I know the post on 64 snapped... the gear is cracked...

                                      but do you guys think that could have caused other issues in the area... or would that just be overkill...

                                      my thoughts is that... someone put the waste toner container in wrong... snapped the supports that hold a spring on the inner unit... near where the gear 62 sits... and then when they pushed... the spring combined with the waste toner got caught at an angle and snapped the gear... or something pretty close to it... I am thinking its just the gear and 62 and the plastic housing 64...

                                      but 64 looks like a lot of stuff sits in it...

                                      would it just be better to order those parts in case something else goes wrong...

                                      gentlemen what do you think... ???

                                      machine approaching 1.5 million copies/prints
                                      Sad To Say I Don't Have a Life
                                      I do this stuff on the weekends too

                                        Comment

                                        • 20gaugeO/U
                                          Senior Tech

                                          500+ Posts
                                          • Feb 2009
                                          • 551
                                          #11
                                          Re: task alfa 3051ci install waste toner container error

                                          I only had it happen once and it was in a school. When I got there the spring was all mangled and smashed (gear broken) cause the waste toner holder wouldn't go back in so they kept slamming it in... but nobody knew who did it...???

                                          I replaced the unit like what wragsdale sent you, in case there was any deeper damage from the slamming. That was probably 8 months ago and never had another issue

                                            Comment

                                            • Geo
                                              Senior Tech

                                              500+ Posts
                                              • Nov 2010
                                              • 660
                                              #12
                                              Re: task alfa 3051ci install waste toner container error

                                              I would order the parts, the cost is not much and if the part is needed will prevent a recall and save travel time and money.

                                                Comment

                                                • n25an
                                                  Service Manager

                                                  Site Contributor
                                                  1,000+ Posts
                                                  • Jul 2008
                                                  • 1030
                                                  #13
                                                  Re: task alfa 3051ci install waste toner container error

                                                  I tried to skimp on this one and buy the parts I thought I needed... when it arrived... I was very upset... I had to go into our junk pile and grab the whole unit...
                                                  so concerning the diagram...
                                                  order everything in the diagram... its actually an assembly... not listed as one... but it is one...

                                                  oh joy...
                                                  Sad To Say I Don't Have a Life
                                                  I do this stuff on the weekends too

                                                    Comment

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