Taskalpha 3550ci Will only "scan" one page at a time

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    [Misc] Taskalpha 3550ci Will only "scan" one page at a time

    Probably a simple answer but when scanning to PC. The scanner will only scan one page and not scan a set to a file. Thanks so much for any help !!
  • wragsdale
    Trusted Tech

    100+ Posts
    • Jul 2014
    • 188

    #2
    Re: Taskalpha 3550ci Will only "scan" one page at a time

    Scan to SMB? FTP? E-mail?

    What is preventing the machine from scanning more than one page? Do you get an error or message of any kind?

    You gotta give us something to work with here.

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    • darry1322
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2010
      • 817

      #3
      Re: Taskalpha 3550ci Will only "scan" one page at a time

      If you're scanning to jpg, that's a single page format. In the past what it would do is scan the document but only store the first page.

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      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1813

        #4
        Re: Taskalpha 3550ci Will only "scan" one page at a time

        Sounds like someone turned on file separation as the default.
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

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