Copystar 3500i Job accounting management won't work with a Mac System

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    [Misc] Copystar 3500i Job accounting management won't work with a Mac System

    This customer want to count all copies with each lawyer they have in there office. The computer tech working on this says that he cannot get a mac system to ask for a passcode. Windows 10 works fine. The drivers are on the server. The machine is set to local. Maby this makes a difference. Is there a work around for this. Thanks for any help !!
  • Qball
    Trusted Tech

    100+ Posts
    • Jun 2013
    • 127

    #2

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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698

      #3
      Re: Copystar 3500i Job accounting management won't work with a Mac System

      Exactly ... what he said. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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      • darry1322
        Senior Tech

        Site Contributor
        500+ Posts
        • Oct 2010
        • 817

        #4
        Re: Copystar 3500i Job accounting management won't work with a Mac System

        You won't be able to get to the code entry until you have a document up to be printed. You will have to set a code there and either save as a preset or change each print job.

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        • Doug James
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2012
          • 935

          #5
          Re: Copystar 3500i Job accounting management won't work with a Mac System

          Thanks so much for the comments !!!... Think he is going to work on this today....

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