Need opinions on Kyocera's newer A3 color machines

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  • progoffice
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 332

    #1

    Need opinions on Kyocera's newer A3 color machines

    We've been a Kyocera/Copystar and Konica Minolta dealer for quite some time. We love the A3 Konica Minolta color machines; however, their new 8 series has not been as good to us as the previous models leading up to it. The biggest issues we have with them is premature drum wear and their lack of quality remote management support (such as KFS). We have several Kyocera A4 color machines (306ci, 356ci) in the field and other than black drum dots, they've been pretty solid. What is everyone's opinion (pros and cons) on Kyocera's A3 color machines? Are they finally competitive in this segment or is Konica still a better A3 color box?
  • progoffice
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 332

    #2
    Re: Need opinions on Kyocera's newer A3 color machines

    No opinions yet? Is this one of those things where if you have nothing good to say, don't say anything at all?

    Comment

    • Tonerkiller
      Senior Tech

      500+ Posts
      • Oct 2012
      • 665

      #3
      Re: Need opinions on Kyocera's newer A3 color machines

      They are working GREAT!!!!!!!!!!
      Right now I am very happy with how all the Kyocera machines are working.

      Comment

      • copiertec
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2016
        • 2175

        #4
        Re: Need opinions on Kyocera's newer A3 color machines

        Our company has not used them since the C Alfards ('00 series) and have been using Sharp's for color, however, the latest Sharp A3 series seem to be turds (color and mono). I too am curious... it seems Kyocera has made some big leaps and bounds since the C Alfard days.

        It's too bad about the 8 color series for KM, we have a few of their older color boxes out there and can always get good life out of their maintenance items... plus some, as long as you do not have to replace one of their MFP boards...ouch!

        Comment

        • tmaged
          Owner/Service Manager

          Site Contributor
          1,000+ Posts
          • Oct 2008
          • 1841

          #5
          Re: Need opinions on Kyocera's newer A3 color machines

          They've been very good. Initial fuser problems & a few minor things, but all seems to have been resolved. I went to a 3552ci today & it was the the first call since installing the unit, (about 100k).
          Hope that helps !
          -Tony
          www.dtios.com
          Become a fan on Facebook

          Comment

          • JR2ALTA
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2010
            • 2027

            #6
            Re: Need opinions on Kyocera's newer A3 color machines

            Originally posted by progoffice
            We've been a Kyocera/Copystar and Konica Minolta dealer for quite some time. We love the A3 Konica Minolta color machines; however, their new 8 series has not been as good to us as the previous models leading up to it. The biggest issues we have with them is premature drum wear and their lack of quality remote management support (such as KFS). We have several Kyocera A4 color machines (306ci, 356ci) in the field and other than black drum dots, they've been pretty solid. What is everyone's opinion (pros and cons) on Kyocera's A3 color machines? Are they finally competitive in this segment or is Konica still a better A3 color box?
            Yea..but can't you still just open the front cover and swap them in 10 seconds? Not being sarcastic, I don't know that 8 series.

            Comment

            • progoffice
              Trusted Tech

              250+ Posts
              • Nov 2008
              • 332

              #7
              Re: Need opinions on Kyocera's newer A3 color machines

              Originally posted by JR2ALTA
              Yea..but can't you still just open the front cover and swap them in 10 seconds? Not being sarcastic, I don't know that 8 series.

              You can, but time is money and so are the parts. Profit margins start to shrink using the same rates as the "e" series when you have to start replacing parts due to premature drum wear.

              Comment

              • Vakruz
                Technician
                • Jan 2015
                • 12

                #8
                Re: Need opinions on Kyocera's newer A3 color machines

                I know the company i work has quite a few of these in the field now. I personally love them, they run really smooth, and are super tech friendly when coming to maintenance kits and the like. The only problem I've ran into on 2 out of maybe 30-ish of the colors i have in the field in the toner hopper assembly. The felt in back on the black and magenta bunched up and wouldnt add toner, and one gear stipped out in the back of the same part on 2 different machines. Otherwise pretty solid.

                Comment

                • Scott
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Dec 2009
                  • 187

                  #9
                  Re: Need opinions on Kyocera's newer A3 color machines

                  We have probably a 100 out and they are great so far

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