Taskalfa 300ci command center not loading and other strange things

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  • Thorsten_300ci
    Junior Member
    • May 2018
    • 5

    Taskalfa 300ci command center not loading and other strange things

  • Kyo fan
    Trusted Tech

    250+ Posts
    • Dec 2013
    • 368

    #2
    Re: Taskalfa 300ci command center not loading and other strange things

    You should do U021 to reset previous settings. Print the event log with U000 first, since it will wipe it. You can move the fax card, but you also need to move the fax memory from main pwb, since it will code out without it. Enter fixed network settings manually, reset the device, and see if it works. These oldies don't support bonjour, so don't bother. Just download driver for IOS and install. For Windows, get KX driver only.

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    • craigster
      Trusted Tech

      100+ Posts
      • Apr 2016
      • 200

      #3
      Re: Taskalfa 300ci command center not loading and other strange things

      300ci is the most problem child we ever sold. we replaced all but a couple.
      My advice is to push it out the door and replace with the newer models.
      good luck.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22698

        #4
        Re: Taskalfa 300ci command center not loading and other strange things

        I think I would connect my laptop directly via crossover cable, to completely remove your network as a potential cause. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

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        • Thorsten_300ci
          Junior Member
          • May 2018
          • 5

          #5
          Re: Taskalfa 300ci command center not loading and other strange things

          Sorry for the late reply
          The issue was an active IPv4 Filter, which allowed only one IP-Address to connect to the 300ci.
          Even prior to my initial post I try recreating the old network range to connect to it that way with no luck.
          i ended up using IPv6 where no IP Filter was configured and was able to connect to the 300ci this way and could perform all necessary changes.
          Now all is working.

          Comment

          • Ricky965
            Technician
            • Mar 2008
            • 36

            #6
            Re: Taskalfa 300ci command center not loading and other strange things

            We have one of those. The ethernet quit on it's own and other little things. Upgraded the firmware and it restored everything. working ok now. Might try that,.

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