TA 420i - slow printing from Unix

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • KOBA
    Technician
    • Mar 2019
    • 16

    TA 420i - slow printing from Unix

    Hello,

    We have a problem with Kyocera TaskAlfa 420i printer in our company. We change OS on WinXP machines to Linux (ubuntu based 16.04) and we have a problem with printing, the PDF files with few pages are printed with delay between pages (5 pages PDF is printed for few minutes sometimes). Under Windows (7/10) the problem is not happening.
    We tried several printer drivers (PPD from Kyocera site and whole drivers for linux system) - without change.

    One option was almost perfect "Print as graphic" - but it didn't help for all printed files.

    Anyone have and idea what could be done to lower the time needed for a printout?

    It is 420i (BW) with 3000 finisher working in a network (static IP) - we changed cables and all stuff regarding networking.

    System: 2KS_2F00.009.006
    Mechanism: 2KS_1000.006.001
    Panel: 2KS_7000.009.004

    Any help would be appreciated.
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 27442

    #2
    Re: TA 420i - slow printing from Unix

    Originally posted by KOBA
    Hello,

    We have a problem with Kyocera TaskAlfa 420i printer in our company. We change OS on WinXP machines to Linux (ubuntu based 16.04) and we have a problem with printing, the PDF files with few pages are printed with delay between pages (5 pages PDF is printed for few minutes sometimes). Under Windows (7/10) the problem is not happening.
    We tried several printer drivers (PPD from Kyocera site and whole drivers for linux system) - without change.

    One option was almost perfect "Print as graphic" - but it didn't help for all printed files.

    Anyone have and idea what could be done to lower the time needed for a printout?

    It is 420i (BW) with 3000 finisher working in a network (static IP) - we changed cables and all stuff regarding networking.

    System: 2KS_2F00.009.006
    Mechanism: 2KS_1000.006.001
    Panel: 2KS_7000.009.004

    Any help would be appreciated.

    What are the port settings? Kyocera PPD should work also check on printer is it set to KDPL/PCL ?

    Comment

    • KOBA
      Technician
      • Mar 2019
      • 16

      #3
      Re: TA 420i - slow printing from Unix

      Originally posted by bsm2
      What are the port settings? Kyocera PPD should work also check on printer is it set to KDPL/PCL ?
      It was AUTO - we changed it to KPDL (this was changed in drivers for Windows) - and it didn't change the time.

      About the port settings - not sure what you mean, but under unix we tried:
      socket://*IP*:9100
      ipp://*IP*/ipp/631

      Also tried to use smb shared printer from windows machine, but it wasnt helpful also
      smb://*IP*/*SharedPrinterName*
      Last edited by KOBA; 03-27-2019, 04:20 PM. Reason: more info on port settings

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 27442

        #4
        Re: TA 420i - slow printing from Unix

        Originally posted by KOBA
        It was AUTO - we changed it to KPDL (this was changed in drivers for Windows) - and it didn't change the time.

        About the port settings - not sure what you mean, but under unix we tried socket 9100 port and ipp 631.

        Also tried to use smb shared printer from windows machine, but it wasnt helpful also

        Think it's LPD not IPP and lp as port name

        Comment

        • KOBA
          Technician
          • Mar 2019
          • 16

          #5
          Re: TA 420i - slow printing from Unix

          not sure why my reply is not showing

          CUPS setting:
          420i.jpg

          From the printer web admin page:
          Logical Printer 1
          - TCP/IP Port Number: 9100
          - Bi-directional Printing: On

          Comment

          • qbert69
            Service Manager

            1,000+ Posts
            • Mar 2013
            • 1152

            #6
            Re: TA 420i - slow printing from Unix

            Originally posted by KOBA
            not sure why my reply is not showing

            CUPS setting:
            [ATTACH=CONFIG]42183[/ATTACH]

            From the printer web admin page:
            Logical Printer 1
            - TCP/IP Port Number: 9100
            - Bi-directional Printing: On
            Are the PDF files you're trying to print "flattened"???[emoji848] How long does it take to print just a standard multi-page simple text file document???[emoji848]

            Sent from my SM-N950U1 using Tapatalk
            REACH FOR THE STARS!!!
            Konica Minolta Planetariums!
            https://www.konicaminolta.com/planet...gma/index.html

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 27442

              #7
              Re: TA 420i - slow printing from Unix

              See if you change to text or black not grayscale
              Also default is duplex are you printing everything two=sided?


              Comment

              • KOBA
                Technician
                • Mar 2019
                • 16

                #8
                Re: TA 420i - slow printing from Unix

                Originally posted by qbert69
                Are the PDF files you're trying to print "flattened"???[emoji848] How long does it take to print just a standard multi-page simple text file document???[emoji848]
                Not sure about flattened PDF's - I would need to check few of them to be sure.
                As for multi-page text document printing I will try to check it asap.

                Originally posted by bsm2
                See if you change to text or black not grayscale
                Also default is duplex are you printing everything two=sided?
                95% of printed files are two-sided (contracts/agreements/regulations)

                Sorry for newb question (im not an Linux specialist) - how to change grayscale to anything else?

                In PPD for the printer I have only this:
                /etc/cups/ppd/Kyocera-TASKalfa-420i-BOK.ppd
                *DefaultColorSpace: Gray

                Comment

                • KOBA
                  Technician
                  • Mar 2019
                  • 16

                  #9
                  Re: TA 420i - slow printing from Unix

                  Originally posted by qbert69
                  Are the PDF files you're trying to print "flattened"???[emoji848] How long does it take to print just a standard multi-page simple text file document???[emoji848]
                  Not sure about flattened PDF's - I would need to check few of them to be sure.
                  As for multi-page text document printing I will try to check it asap.


                  Originally posted by bsm2
                  See if you change to text or black not grayscale
                  Also default is duplex are you printing everything two=sided?
                  95% of printed files are two-sided (contracts/agreements/regulations)


                  Sorry for newb question (im not an Linux specialist) - how to change grayscale to anything else?


                  In PPD for the printer I have only this:
                  /etc/cups/ppd/Kyocera-TASKalfa-420i-BOK.ppd
                  *DefaultColorSpace: Gray

                  Comment

                  • KOBA
                    Technician
                    • Mar 2019
                    • 16

                    #10
                    Re: TA 420i - slow printing from Unix

                    Originally posted by qbert69
                    Are the PDF files you're trying to print "flattened"???[emoji848] How long does it take to print just a standard multi-page simple text file document???[emoji848]
                    Not sure if the PDF files are flattened (but dont think so)

                    As for the printout for multi-page simple text document will try to do one in next week and post a reply.

                    Originally posted by bsm2
                    See if you change to text or black not grayscale
                    Also default is duplex are you printing everything two=sided?

                    I cannot change to text/black from grayscale (or dont know where it can be done) - PDF of the printer doesnt have any other color setting than grayscale.

                    The two-sided printing is the main job of this printer (single pages are almost none)


                    Tried to add this reply 4 times yesterday, today still not showing (dont know why)

                    Comment

                    • bsm2
                      IT Manager

                      25,000+ Posts
                      • Feb 2008
                      • 27442

                      #11
                      Re: TA 420i - slow printing from Unix

                      Setting up a printer in Linux is not as difficult as you think. Most printer models are already supported by default. Learn how to set up a printer on your Linux desktop.

                      Comment

                      • KOBA
                        Technician
                        • Mar 2019
                        • 16

                        #12
                        Re: TA 420i - slow printing from Unix

                        sorry for the mistake in the previous post - PPD of the printer doesn't have any other option than Grayscale, can I add this manualy to PPD?

                        Comment

                        • KOBA
                          Technician
                          • Mar 2019
                          • 16

                          #13
                          Re: TA 420i - slow printing from Unix

                          Okay, sorry for the long reply (busy week)

                          Multipage (4 pages) files from OpenOffice (*.odt and exported *.pdf - 90% jpeg compression) print straight away without delay.

                          Files generated from GoogleDocs forms - print with delay - one two sided page *pause* second two sided page *pause* etc.



                          As for B&W - only Grayscale in PPD and have no clue where it could be changed for testing purposes.

                          Comment

                          • KOBA
                            Technician
                            • Mar 2019
                            • 16

                            #14
                            Re: TA 420i - slow printing from Unix

                            Bump, anyone have any idea how to solve the problem?

                            Comment

                            • bsm2
                              IT Manager

                              25,000+ Posts
                              • Feb 2008
                              • 27442

                              #15
                              Re: TA 420i - slow printing from Unix

                              You could try a KM-5050 PPD v 8.2 see if it faster or has options

                              Comment

                              Working...