C6400

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  • quitech
    Technician

    50+ Posts
    • Jul 2013
    • 82
    #1

    C6400

    please how will i reset error code c6400 for kyocere fs 1116, i try to enter the maintenance mode by pressing 10871087 so that i can use 163 to reset but no respond. please friendsi need your assistant

    Thanks
    quitech
    Tags: assistant, c6400, friendsi, quitech, reset
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22702
      #2
      Re: C6400

      Do you know what a zero-cross error is? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • quitech
          Technician

          50+ Posts
          • Jul 2013
          • 82
          #3
          Re: C6400

          Originally posted by blackcat4866
          Do you know what a zero-cross error is? =^..^=
          I don't know, please teach me, no body is perfect

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22702
              #4
              Re: C6400

              To minimize the current draw of the heaters, the machine turns on the heaters in small pulses, only when the voltage is at zero (alternating current varies in a sign wave from +120v to -120v 60 times each second). If that frequency is irregular, the machine cannot accurately predict when the next zero cross will be. The machine will draw considerably more current as a consequence.

              So it's the irregular frequency of your AC power that's the problem, not anything to do with the copier. Fix the AC voltage. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • darry1322
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Oct 2010
                  • 817
                  #5
                  Re: C6400

                  Originally posted by blackcat4866
                  To minimize the current draw of the heaters, the machine turns on the heaters in small pulses, only when the voltage is at zero (alternating current varies in a sign wave from +120v to -120v 60 times each second). If that frequency is irregular, the machine cannot accurately predict when the next zero cross will be. The machine will draw considerably more current as a consequence.

                  So it's the irregular frequency of your AC power that's the problem, not anything to do with the copier. Fix the AC voltage. =^..^=

                  Good explanation of zero cross.

                    Comment

                    • JR2ALTA
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2010
                      • 2017
                      #6
                      Re: C6400

                      If it's like an old 1810

                      enter in maintenance mode
                      - Press the stop/reset key, start key and the left copy exposure adjustment key in the order presented and hold them down.
                      - Press the stop/reset key.
                      - Enter the number of the maintenance item to be executed using the copy exposure adjustment keys or the zoom +/- keys.
                      in your case : 163
                      - Press the Start key

                      Or is it's like an old 1820

                      -Scroll System Menu
                      - highlight service mode
                      - press start & # together
                      - press ok

                        Comment

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