Waste toner 2 series.

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  • djs9164
    Technician

    50+ Posts
    • Mar 2018
    • 79

    [CQ] Waste toner 2 series.

    Anyone have a fix for the dreaded grinding sound from a waste toner backed up? I'm getting to hate when I recieved a noise call on this series.

    Sent from my XT1635-01 using Tapatalk
  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2172

    #2
    Re: Waste toner 2 series.

    Color or Mono?

    Comment

    • djs9164
      Technician

      50+ Posts
      • Mar 2018
      • 79

      #3
      Re: Waste toner 2 series.

      Both seem to have the issue.

      Sent from my XT1635-01 using Tapatalk

      Comment

      • craigster
        Trusted Tech

        100+ Posts
        • Apr 2016
        • 200

        #4
        Re: Waste toner 2 series.

        just replace them with latest one and warranty it. Latest one seem to work much better.

        Comment

        • kevin.coleman1
          Technician
          • Mar 2017
          • 13

          #5

          Comment

          • Geo
            Senior Tech

            500+ Posts
            • Nov 2010
            • 660

            #6
            Re: Waste toner 2 series.

            Two major VERY important things to check when replacing the waste assy.
            1) Make sure that the waste toner bottle is rotating , if it's not this will cause the waste assy to seize.
            2) Check the waste toner auger on the transfer belt and make sure it's not seized and the drive dive isn't rounded off.

            If the waste bottle isn't rotating your problem will happen again depending on usage , from a couple of days to weeks.

            Did I mention that it's very important to check these to assemblies ?

            Have fun...

            Comment

            • djs9164
              Technician

              50+ Posts
              • Mar 2018
              • 79

              #7
              Re: Waste toner 2 series.

              Put th new unit in. Over 2 hrs labor. Did I mention I hate Kyocera.

              Sent from my XT1635-01 using Tapatalk

              Comment

              • sparkycivic
                Trusted Tech

                250+ Posts
                • Apr 2017
                • 348

                #8
                Re: Waste toner 2 series.

                my quick check for the waste container drive/mis-shapen housing: grab the bottle and twist - if it moves by hand, the housing is borked. if it's tight, pull the main drive pack and go through all the waste passages.

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