FS-2100DN network question

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  • Geo
    Senior Tech

    500+ Posts
    • Nov 2010
    • 662

    #1

    FS-2100DN network question

    Hi All

    Hooked up a FS-2100DN to a network with DHCP turned on and after restart the Ipv4 network information populated . Printing out a status page shows all three addresses. Now to me this is the strange part... When I Turn off DHCP and then enter in the 3 pulled values and restart the network , the Default gateway comes up on the Stat page as not defined on the status page. The IP and Sub are given.
    With DHCP on , I can ping and print, but with DHCP turned off,no ping or printing.

    This is just a small office using a Comcast router with just a small 5 port switch. Not sure if this is relevant.

    So given that IPv4 values are entered and stored in the printer , why isn't the Default coming up even with an active network connection??

    Any thoughts

    Thanks for the help.
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 29825

    #2
    Re: FS-2100DN network question

    web in and re enter the network settings

    Comment

    • Geo
      Senior Tech

      500+ Posts
      • Nov 2010
      • 662

      #3
      Re: FS-2100DN network question

      Originally posted by bsm2
      web in and re enter the network settings
      Thanks ....will try this next week, but do you have any thoughts why the Default is coming up as not defined given that the values are internal?

      Thanks for your help.....

      Cheers..

      Comment

      • Ropariva
        Senior Tech

        500+ Posts
        • Mar 2016
        • 647

        #4

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 29825

          #5
          Re: FS-2100DN network question

          Originally posted by Geo
          Thanks ....will try this next week, but do you have any thoughts why the Default is coming up as not defined given that the values are internal?

          Thanks for your help.....

          Cheers..

          Designed in Japan, Built in China, Tested in USA

          Comment

          • Geo
            Senior Tech

            500+ Posts
            • Nov 2010
            • 662

            #6
            Re: FS-2100DN network question

            Current and yes the full version was reloaded..

            Comment

            • Santander
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2009
              • 768

              #7
              Re: FS-2100DN network question

              Originally posted by Geo
              Hi All

              Hooked up a FS-2100DN to a network with DHCP turned on and after restart the Ipv4 network information populated . Printing out a status page shows all three addresses. Now to me this is the strange part... When I Turn off DHCP and then enter in the 3 pulled values and restart the network , the Default gateway comes up on the Stat page as not defined on the status page. The IP and Sub are given.
              With DHCP on , I can ping and print, but with DHCP turned off,no ping or printing.

              This is just a small office using a Comcast router with just a small 5 port switch. Not sure if this is relevant.

              So given that IPv4 values are entered and stored in the printer , why isn't the Default coming up even with an active network connection??

              Any thoughts

              Thanks for the help.
              For what purpose are you turning off DHCP and entering the network info manually? In a small office it would be wise to just have DHCP turned on in the FS-2100 and let it pull the network info from the Comcast router. When you set up the network info manually did you restart the Comcast router and make a DHCP reservation for the printer? Since the printer has already pulled an IP address from DHCP [when set to use it] the IP address is registered in DHCP as in use and is not recognizing the manual settings as the lease for that IP address has not expired. If you want to use a designated IP address for the printer make a reservation in the comcast dhcp server for it.

              Comment

              • bsm2
                IT Manager

                25,000+ Posts
                • Feb 2008
                • 29825

                #8
                Re: FS-2100DN network question

                Originally posted by Santander
                For what purpose are you turning off DHCP and entering the network info manually? In a small office it would be wise to just have DHCP turned on in the FS-2100 and let it pull the network info from the Comcast router. When you set up the network info manually did you restart the Comcast router and make a DHCP reservation for the printer? Since the printer has already pulled an IP address from DHCP [when set to use it] the IP address is registered in DHCP as in use and is not recognizing the manual settings as the lease for that IP address has not expired. If you want to use a designated IP address for the printer make a reservation in the comcast dhcp server for it.

                Setting up a DHCP reservation by a MAC address is usually beyond your scope of work and not recommend as it would require login into there router and making changes. If there IT would like to do it fine. However I have found very few except Enterprise size companys that will make a reservation for the printer and that is always done by there IT.
                Last edited by bsm2; 08-10-2019, 02:42 AM.

                Comment

                • Santander
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • May 2009
                  • 768

                  #9
                  Re: FS-2100DN network question

                  Originally posted by bsm2
                  Setting up a DHCP reservation by a MAC address is usually beyond your scope of work and not recommend as it would require login into there router and making changes. If there IT would like to do it fine. However I have found very few except Enterprise size companys that will make a reservation for the printer and that is always done by there IT.
                  Then I go back to my original question of why you are trying to setup the printer with a static IP address? It does not make sense that you want to set a static IP but not make a reservation in DHCP. What am I missing here? Setting the printer to a static IP without making a registration in DHCP will eventually result in the printer's IP being assigned to a computer in the network after a power failure which will result in a loss of printing for all users. If you want a static IP for the printer it is not beyond your scope of work and IS recommended!

                  Comment

                  • bsm2
                    IT Manager

                    25,000+ Posts
                    • Feb 2008
                    • 29825

                    #10
                    Re: FS-2100DN network question

                    Originally posted by Santander
                    Then I go back to my original question of why you are trying to setup the printer with a static IP address? It does not make sense that you want to set a static IP but not make a reservation in DHCP. What am I missing here? Setting the printer to a static IP without making a registration in DHCP will eventually result in the printer's IP being assigned to a computer in the network after a power failure which will result in a loss of printing for all users. If you want a static IP for the printer it is not beyond your scope of work and IS recommended!
                    Setting a static ipaddress for printers is basic networking 101, However setting a reservation IS NOT within YOUR scope of work.
                    You would ask if they had IT to give you a static ipaddress or if it's a small company you would add 50 to 100 to there ipaddress as to NOT have a problem pulling a ipaddress set to there PC range. If your company lets you make ip reservations on customers networks good for you, hope your company has good attorneys and there router never fails.

                    Comment

                    • wragsdale
                      Trusted Tech

                      100+ Posts
                      • Jul 2014
                      • 188

                      #11
                      Re: FS-2100DN network question

                      Originally posted by bsm2
                      Setting a static ipaddress for printers is basic networking 101, However setting a reservation IS NOT within YOUR scope of work.
                      You would ask if they had IT to give you a static ipaddress or if it's a small company you would add 50 to 100 to there ipaddress as to NOT have a problem pulling a ipaddress set to there PC range. If your company lets you make ip reservations on customers networks good for you, hope your company has good attorneys and there router never fails.
                      I totally understand what you're trying to get at. However, suggesting that adding a DHCP reservation is a liability concern is a bit of a leap in logic, no? It's not logically feasible for a DHCP setting change to cause a router failure in any scenario.

                      If it's a small company that outsources their IT needs (or doesn't pay for IT at all), it's not unreasonable to at least attempt default router login and password combinations, of course after asking for permission. Usually, default DHCP ranges don't need to be adjusted and adding a single DHCP reservation isn't going to change anything other than reducing print/scan downtime. It's honestly a no-brainer. Setting a static without any knowledge of DHCP range or network landscape is a recipe for conflict.

                      Comment

                      • bsm2
                        IT Manager

                        25,000+ Posts
                        • Feb 2008
                        • 29825

                        #12
                        Re: FS-2100DN network question

                        Originally posted by wragsdale
                        I totally understand what you're trying to get at. However, suggesting that adding a DHCP reservation is a liability concern is a bit of a leap in logic, no? It's not logically feasible for a DHCP setting change to cause a router failure in any scenario.

                        If it's a small company that outsources their IT needs (or doesn't pay for IT at all), it's not unreasonable to at least attempt default router login and password combinations, of course after asking for permission. Usually, default DHCP ranges don't need to be adjusted and adding a single DHCP reservation isn't going to change anything other than reducing print/scan downtime. It's honestly a no-brainer. Setting a static without any knowledge of DHCP range or network landscape is a recipe for conflict.


                        Guess the thousands of installs and still do over the last 20 years have been in error, Don't think so as I worked to two of the largest copier companies in the world. Setting a DHCP reservation is BEYOND your SCOPE of WORK.
                        By the way are you COMPtia PDI+ or Network+ trained?

                        PS a router failure will lead to NO PRINTING without the copier having a static ipaddress. Replace the router with the same ip settings no problems no service call.

                        Comment

                        • guitar9199
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Sep 2016
                          • 1099

                          #13
                          Re: FS-2100DN network question

                          Whenever I do a network setup, I see what the DHCP pool is, and I select an address that is just outside that range of addresses. The larger the company is.... and the more devices using that network (Smartphone/Tablets/Laptops/etc.) the greater the risk for an IP Conflict.

                          That's just a habit I got into years ago when networking MFP's became a thing.

                          Comment

                          • Ropariva
                            Senior Tech

                            500+ Posts
                            • Mar 2016
                            • 647

                            #14

                            Comment

                            • wragsdale
                              Trusted Tech

                              100+ Posts
                              • Jul 2014
                              • 188

                              #15
                              Re: FS-2100DN network question

                              Originally posted by bsm2
                              Guess the thousands of installs and still do over the last 20 years have been in error, Don't think so as I worked to two of the largest copier companies in the world. Setting a DHCP reservation is BEYOND your SCOPE of WORK.
                              By the way are you COMPtia PDI+ or Network+ trained?

                              PS a router failure will lead to NO PRINTING without the copier having a static ipaddress. Replace the router with the same ip settings no problems no service call.
                              I wasn't trying to imply that you have been doing anything wrong, just that maybe it isn't black and white. I can be a bit dry with my responses so I understand why you took it personally, but we're all just having a discussion here. I don't bring my ego to an internet forum about copiers and it'd be nice to expect the same from the other professionals here.

                              The whole line of reasoning (Setting change -> router failure -> better have a good attorney) is such an odd way of looking at it, though. The idea of setting a reservation on a small network is to avoid issues with incompetent (read: non-existent) network management. Assuming an unused IP address without a reservation is exactly how you end up with an IP conflict.

                              Also, a router failure where a static address was set vs a router failure with a reservation will both result in no printing. Replacing hardware and settings in both scenarios will result in printing resuming. I'm not entirely sure what your point is there.

                              Again, I'm not challenging you or the idea that setting a static IP works. I think that, when possible, approach the customer and arrange for a better solution than just picking an IP address.

                              Comment

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