FS1118 c6400 error

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  • dans
    Junior Member
    • Jan 2009
    • 5
    #1

    FS1118 c6400 error

    Hello

    can somebody help me to reset C6400 error?

    I try to enter in service menu (with 10871087) to reset field U163 but the machine don't want to enter in service menu....

    I spoke with one person and he tell me that I must rewrite the eeprom on this machine. When I read the eeprom (24C128) I see this is empty (only FF FF ...)
    Can somebody send me a eeprom readed from a fully functional machine?
    Thanks in advance
    dans
    Tags: c6400, error, fs1118
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698
      #2
      Looks like a US CS-1820

      If it's the same, try this:

      Press System Menu/Counter, cursor down to Select Service, press & hold Start-#-Enter.

      That will get you into service mode. The best thing that you can do first is buy the friggin manual. These maintenance modes are not that intuitive.
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • kyoceradude
          The Great Gazoo

          250+ Posts
          • Aug 2006
          • 442
          #3
          Originally posted by blackcat4866
          If it's the same, try this:

          Press System Menu/Counter, cursor down to Select Service, press & hold Start-#-Enter.

          That will get you into service mode. The best thing that you can do first is buy the friggin manual. These maintenance modes are not that intuitive.
          =^..^=
          You will first need to turn off and unplug, open top cover, then turn on and follow above directions.
          My mission here on Earth is to help all you Dum-Dums!

            Comment

            • dans
              Junior Member
              • Jan 2009
              • 5
              #4
              I tried that as you told me and look what write on the screen:

              [C6400] Detail=0000 osmwPROC
              (osmwPROC)
              FILE=
              FUNC=
              LINE=

              I don't know what mean..

              thanks

                Comment

                • dans
                  Junior Member
                  • Jan 2009
                  • 5
                  #5
                  Originally posted by kyoceradude
                  You will first need to turn off and unplug, open top cover, then turn on and follow above directions.

                  As you tell me I can enter in user menu, but when I close the top cover I give again C6400 error...

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22698
                      #6
                      It sounds like you didn't understand the part about "Buy the friggin manual....".

                      A manual is a tool. When you go to work do you borrow your neighbors car? or borrow your neighbor's computer? I don't think so.

                      Can you at least pretend that you're a professional?
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • dans
                          Junior Member
                          • Jan 2009
                          • 5
                          #7
                          Finally I enter in maintenance menu, reset field 163 and the machine work again!!!!

                          Thanks a lot for your help!!!
                          sorry for the inconvenience

                            Comment

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