KM-8030 Drum Scratched

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  • Raymondd
    Service Manager

    100+ Posts
    • Jan 2008
    • 108

    #1

    KM-8030 Drum Scratched

    Hello,
    Do you guys use any kind of polish on these drums? I have 2 that the drum sperators have scratched and they are not cheap....

    Thanks
  • kyoceradude
    The Great Gazoo

    250+ Posts
    • Aug 2006
    • 442

    #2
    Nothing will remove the scratches that I am aware of. Have you tried sending it back for warranty credit? I have done that many times for a full refund. 3 Year 4.8M warranty.....
    My mission here on Earth is to help all you Dum-Dums!

    Comment

    • Raymondd
      Service Manager

      100+ Posts
      • Jan 2008
      • 108

      #3
      Thanks Kyoceradude!!!

      Just thought I'd try... Will Kyocera warranty scratched drums?

      Comment

      • kyoceradude
        The Great Gazoo

        250+ Posts
        • Aug 2006
        • 442

        #4
        Originally posted by Raymondd
        Thanks Kyoceradude!!!

        Just thought I'd try... Will Kyocera warranty scratched drums?
        I have received credit for all the 8030 drums I returned with scratches. Make sure you send samples and put a description of lines on copies. I don't say anything about the sep claws scratching the drums. Also make sure they are within the warranty range when you register them online....
        My mission here on Earth is to help all you Dum-Dums!

        Comment

        • Raymondd
          Service Manager

          100+ Posts
          • Jan 2008
          • 108

          #5
          Thank you!!!
          I'll give it a try..

          Thanks again
          Raymondd

          Comment

          • blsquires
            Trusted Tech

            Site Contributor
            250+ Posts
            • Nov 2008
            • 342

            #6
            polishing drums

            hello raymondd re your question of polishing these drums .i use tcut car polishing compound just a drop on a cloth and use your finger to polish the drum in small circles .when it has dried off and is powdery polish with a very SOFT CLOTH then use a damp cloth to remove any left over.
            it works about 75% of the time.

            Comment

            • 10871087
              Service Manager

              1,000+ Posts
              • Jan 2005
              • 1062

              #7
              Originally posted by Raymondd
              Thanks Kyoceradude!!!

              Just thought I'd try... Will Kyocera warranty scratched drums?

              They have covered the ASi drums for rotational claw marks for me in the past, doesn't hurt to ask.

              Comment

              • banginbishop
                grumpy old git

                500+ Posts
                • Oct 2007
                • 894

                #8
                Originally posted by blsquires
                hello raymondd re your question of polishing these drums .i use tcut car polishing compound just a drop on a cloth and use your finger to polish the drum in small circles .when it has dried off and is powdery polish with a very SOFT CLOTH then use a damp cloth to remove any left over.
                it works about 75% of the time.

                Just wondering if you have ever tried it on fuser rollers as i posted on here for some replacement fuser roller cleaner that ricoh had stoppped making. I presume it would do the same job as its a fine cutting compound.
                Incontinentia Buttocks

                Comment

                • vikingmita
                  Trusted Tech

                  100+ Posts
                  • Nov 2008
                  • 163

                  #9
                  absolutely under warranty if under 3 years and 4,8 mill copies. never had any problems with that, they should not wear from normal use. of course if we're talking sissors or paperclips, then you have a problem.

                  and i cant believe you people polish these things. thats like peeing in your pants to keep yourself warm.

                  Comment

                  • banginbishop
                    grumpy old git

                    500+ Posts
                    • Oct 2007
                    • 894

                    #10
                    Originally posted by vikingmita
                    absolutely under warranty if under 3 years and 4,8 mill copies. never had any problems with that, they should not wear from normal use. of course if we're talking sissors or paperclips, then you have a problem.

                    and i cant believe you people polish these things. thats like peeing in your pants to keep yourself warm.
                    so you never pee in your pants and feel that warm sensation ohh must be me then - no seriously if you have a part thats not under warranty and your getting moaned at by your company for spending to much then it is a case of cleaning a part and not fitting a new part.
                    Incontinentia Buttocks

                    Comment

                    • bsm2
                      IT Manager

                      25,000+ Posts
                      • Feb 2008
                      • 30222

                      #11
                      8030

                      If you try to polish it and than send it back for warranty, good shot at getting the warranty claim rejected.
                      Fill out the claim form and move on.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 23008

                        #12
                        I've become immune to the whining after the first 5 years.

                        This reminds me of techs using Brasso on the Selerium Tellurium drums. How exactly does polishing create more plating on the drum? A similar total waste of time and effort. =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

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