Copystar 2635DW Popping Every Paper Exit

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  • Happy Copier
    Technician
    • Mar 2019
    • 45

    Copystar 2635DW Popping Every Paper Exit

    I attached a video of it popping and hopefully you can view it, but right before the paper rest in the exit tray there is a pop, what do you think it is? Thank you so much for any help!Tapatalk Cloud - Downlaoad File 42719.mp4

    Sent from my SM-G930V using Tapatalk
  • Happy Copier
    Technician
    • Mar 2019
    • 45

    #2
    Re: Copystar 2635DW Popping Every Paper Exit

    Well we decided to order a new fuser. You can barely turn the gear in it so we are thinking that the popping is a gear slipping. We will see when the fuser comes in the mail....

    Comment

    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1329

      #3
      Re: Copystar 2635DW Popping Every Paper Exit

      you checked the gears and the exit section if it has breaks it seems a problem in the paper exit. In multi-copy jamming? if it were the fuser it should jam.

      Comment

      • JR2ALTA
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2010
        • 2017

        #4
        Re: Copystar 2635DW Popping Every Paper Exit

        It's the fuser. Was a post on this but I can't find it

        Comment

        • GIUBOSS
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2013
          • 1329

          #5
          Re: Copystar 2635DW Popping Every Paper Exit

          1e5d0175a2c07ed8754a572b58f0c50e.jpg ti riferisci al bollettino

          Comment

          • GIUBOSS
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2013
            • 1329

            #6
            Re: Copystar 2635DW Popping Every Paper Exit

            1e5d0175a2c07ed8754a572b58f0c50e.jpg is this ?

            Comment

            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2017

              #7
              Re: Copystar 2635DW Popping Every Paper Exit

              Originally posted by GIUBOSS
              [ATTACH=CONFIG]44584[/ATTACH] is this ?
              No but that bulletin is important as well. I was referring to this thread https://www.copytechnet.com/forums/k...ht=#post940297

              Comment

              • Happy Copier
                Technician
                • Mar 2019
                • 45

                #8
                Re: Copystar 2635DW Popping Every Paper Exit

                It was the fuser. Thanks for the help

                Sent from my SM-G930V using Tapatalk

                Comment

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