System error 9000

[brancas]

Hey guys. Have not been to this customer myself. TA 3252ci displaying system error 9000IMG-20200131-WA0001.jpg. Checked service manual no info for this. Did not get much info from assigned technician only that it happens randomly when copying and printing. Any ideas?

[GIUBOSS]

Re: System error 9000

Update the firmware for the main unit and document feeder to the latest version. Firmware Update 2 Checking the cable The cable is not connected correctly or is defective