fs-4000

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  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 30303
    #1

    fs-4000

    Multi sheet feeding using 3 hole punched paper.
    any suggestions?
    Have already changed out retard roller and updated firmware and media type is set to prepunched
    Tags: batches, fs4000, shee
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23009
      #2
      Just riffle the paper really well. That's all you can do. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • 10871087
          Service Manager

          1,000+ Posts
          • Jan 2005
          • 1062
          #3
          Homemade 3-hole or good stuff punched right out of the wrapper? How consistent is the jam?

          Try it in the Multi-purpose tray, similar jamming from two different paperfeed methods = shit paper.

          Either way go with Blackcat's classic but effective technique of "fan the crap out if it and see if it helps".

          Keep us posted

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 30303
              #4
              multi feed

              fs-4000 with 2 trays
              bypass not an option
              customer runs 3000 sheets a day

              prepunched brand paper being used

              had a hp4200 and customer says hp never did it.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 23009
                  #5
                  You know how batches of paper can go. Two good, one bad.....

                  You could try a different brand of pre-punched paper, just to prove the point that it isn't the machine. Give them 5 or 6 reams for free. Everybody likes free stuff, and if it convinces your customer it's a cheap fix. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • fitsy.13
                      senior tech
                      50+ Posts
                      • Feb 2009
                      • 64
                      #6
                      Originally posted by bsm2
                      Multi sheet feeding using 3 hole punched paper.
                      any suggestions?
                      Have already changed out retard roller and updated firmware and media type is set to prepunched
                      change the torque limiter

                        Comment

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