olivetti 4500i error 0000

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  • deltic
    Junior Member
    • Feb 2019
    • 4

    olivetti 4500i error 0000

    Hi all i have an error code 0000 on a 4500i new to these machines, i replaced the heater unit and
    the exit unit no joy same code 0000. I entered code 31 and the exit job separator and DUI were in dark blue so i changed the exit unit with the two sensors problem still there any idea where to look next thanks.
  • craigster
    Trusted Tech

    100+ Posts
    • Apr 2016
    • 200

    #2
    Re: olivetti 4500i error 0000

    Check the pins were the exit unit plugs in, sometimes they get bent

    Comment

    • JR2ALTA
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2010
      • 2017

      #3
      Re: olivetti 4500i error 0000

      Originally posted by deltic
      Hi all i have an error code 0000 on a 4500i new to these machines, i replaced the heater unit and
      the exit unit no joy same code 0000. I entered code 31 and the exit job separator and DUI were in dark blue so i changed the exit unit with the two sensors problem still there any idea where to look next thanks.
      Do these 2 sensors change state when you trip the sensors? They may be "ON to OFF" switches instead of "OFF to ON" and your problem could be elsewhere.

      Comment

      • deltic
        Junior Member
        • Feb 2019
        • 4

        #4
        Re: olivetti 4500i error 0000

        this happened with the original exit unit did take it out twice and was careful replacing it i know one o them changed state will have to check when at m/c again any more ideas thanks

        Comment

        • Santander
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2009
          • 768

          #5
          Re: olivetti 4500i error 0000

          A jam 0000 indicates the machine see's a jam on power up. It could be anything from the feed sensors in the default tray to the registration sensor to the exit sensor. Had one of these units a month ago give the same jam code. It turned out to be that paper dust had collected on the paper guide across from the registration sensor causing the registration optical sensor to always see a page there. Cleaned the guide and the recess across from the registration sensor and eliminated the problem. Hope this helps.

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          • nathicana
            Trusted Tech

            Site Contributor
            250+ Posts
            • Aug 2008
            • 324

            #6
            Re: olivetti 4500i error 0000

            Originally posted by deltic
            Hi all i have an error code 0000 on a 4500i new to these machines, i replaced the heater unit and
            the exit unit no joy same code 0000. I entered code 31 and the exit job separator and DUI were in dark blue so i changed the exit unit with the two sensors problem still there any idea where to look next thanks.
            "Exit job separator" is normal to be blue in mode 31.

            Your problem is duplex sensor 1 stuck on. Maybe there's a paper fragment in there, or a sheet compressed.

            It is sensor #41 in the attached diagram, up high on the conveying unit that slides out to the right on rails.
            Attached Files
            Last edited by nathicana; 03-13-2020, 01:15 AM.

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            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2017

              #7
              Re: olivetti 4500i error 0000

              Good advice. Doesn't this model have a hidden duplex jam access door above the bypass tray?

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