[Error Code] Kyocera M6530 paper empty when not

[Leebs14]

I have a problem with a M6530, but the M6030 is the same machine. When it gets to elss than half full in the paper tray it shows paper empty and you have to refill the tray before it will work again. I have checked the paper detect arm for cracks or any damage and cleaned and checked the paper detect sensors, all seem to be working ok. not sure what to check next before strupping it all apart as it doesnt look an easy job to get in there?

[copiertec]

Re: Kyocera M6530 paper empty when not

Any broken lift gears on the paper tray?

[GIUBOSS]

Re: Kyocera M6530 paper empty when not

I would not exclude the paper rollers

[Leebs14]

Re: Kyocera M6530 paper empty when not

Any broken lift gears on the paper tray?

no i turned and checked the gears in the paper tray and they were ok

[Leebs14]

Re: Kyocera M6530 paper empty when not

I would not exclude the paper rollers

why would the paper feed rollers make the machine show paper empty?

[copiertec]

Re: Kyocera M6530 paper empty when not

Did you check the lift gear on the mfp that the tray meets up with?

[Luther]

Re: Kyocera M6530 paper empty when not

On top of the primary feed roller assembly is a little spring it applies downward pressure on the feed assembly. its probably missing, its about the size of a pen spring, if you have a new assembly it comes with the spring attached

[Leebs14]

Re: Kyocera M6530 paper empty when not

On top of the primary feed roller assembly is a little spring it applies downward pressure on the feed assembly. its probably missing, its about the size of a pen spring, if you have a new assembly it comes with the spring attached

Thanks Luther, which assembly do you mean, see attached diagram from parts manual

[Leebs14]

Re: Kyocera M6530 paper empty when not

Did you check the lift gear on the mfp that the tray meets up with?

Yes but i cant see its a broken gear as it wouldnt work when the paper tray is full of paper as then its heavier. when the tray is over half full it works fine, its only when the tray is nearly empty it fails to load the paper.

[sostek]

Re: Kyocera M6530 paper empty when not

You might check for a bent lift plate, I've seen this on many brands.

[GIUBOSS]

Re: Kyocera M6530 paper empty when not

why would the paper feed rollers make the machine show paper empty?

I meant as assembly. The paper remains free to move by lifting the tray by hand, the fences must not suppress the sheets.

[Luther]

Re: Kyocera M6530 paper empty when not

AO2 is the feed assembly, number 5 in that is the spring

[usta]

Re: Kyocera M6530 paper empty when not

The actuator of the paper present-without sensor may have been skewed. is approving at a shorter distance than it should be. Check their angles. we met on a machine.

[BillKing]

Re: Kyocera M6530 paper empty when not

Thanks Luther, which assembly do you mean, see attached diagram from parts manual

Can you share the part numbers for 18 and 19 i cannot for the life of me find those in any parts diagram except the picture you shared.

Thanks in advance

[dschultz31]

Re: Kyocera M6530 paper empty when not

Yes but i cant see its a broken gear as it wouldn't work when the paper tray is full of paper as then its heavier. when the tray is over half full it works fine, its only when the tray is nearly empty it fails to load the paper.

I mostly remember this issue. There are two sensors and when the paper tray lifts it actuates one. It keeps lifting until the paper feed assembly activates the other. The tray will then drop to release tension on the paper feed assembly. That spring is needed.