F247 Kyocera 3550IDN

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  • rvptor
    Technician
    • Aug 2018
    • 19
    #1

    F247 Kyocera 3550IDN

    Hi guys,

    I have a problem with Kyocera Ecosys M3550IDN. When I turn on machine, i get System Error F247, without posibility to enter Service Mode (10871087).
    I tried to upgrate Firmware, but that doesnt helped me. I tried to remove Fax System, but also, I get the same error code. If u have any idea what could be, I appreciated. Best regards.
    Tags: error, f247, helped, kyocera, system
    • copiertec
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2016
      • 2172
      #2
      Re: F247 Kyocera 3550IDN

      Does this model have the optional HD-6 or HD-7 installed? If so, remove it/them and see if that resolves the issue.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22702
          #3
          Re: F247 Kyocera 3550IDN

          Disconnect the network cable, then reboot. Does it re-occur? If not, you might have corrupt or non-print data hitting the printers IP address. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Tonerkiller
              Senior Tech

              500+ Posts
              • Oct 2012
              • 658
              #4
              Re: F247 Kyocera 3550IDN

              I have seen this. The HD is Bad. Format the HD then you will get a HD code C0640

                Comment

                • robscopyr
                  Technician

                  50+ Posts
                  • Mar 2009
                  • 54
                  #5
                  Re: F247 Kyocera 3550IDN

                  Black cat is right, unplug the network, if the error goes away clear the print que and re-test. I have never seen it be the HDD problem personally, I work in a hospital and I see this error every week, usually its somebody printing from the internet and using a browser to print a PDF instead of using acrobat reader.

                    Comment

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