TASKalfa 2553ci "Error C4600"

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  • Tomtech
    Junior Member
    • Nov 2011
    • 9

    [Error Code] TASKalfa 2553ci "Error C4600"

    Good Morning all.

    I have a problem on the following Kyocera TASKalfa 2553ci/ Iris 3.

    Client replaced the (K) Toner and the following error code appeared "C2810" Waste Toner motor. After client reset machine Error code "C4600" appeared.

    So We have updated Firmware, Replaced LK-Unit, FFC Cable and Power supply. Same error code. I have taken the Engine PWB and tested it on a working machine and no error codes.

    Any Ideas?

    Kind Regards

    Tommy Chilcott
    Last edited by Tomtech; 05-18-2020, 01:27 PM.
  • KYO_OEM
    Senior Tech

    500+ Posts
    • Aug 2011
    • 636

    #2
    Re: TASKalfa 2553ci "Error C4600"

    Have had several Iris II with broken LSU units.
    After exchange from LK-8350/ 302L793111 the problem would solved.
    By the way:
    At the moment there is the possibilty to get electrical noise on engine asic coming from LSU unit during startup/ running automatically calibration...
    Still under investigation at KDC.
    [Additional investigation to Iris 1/ 2ND-0161 (K093)]

    Comment

    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393

      #3
      Re: TASKalfa 2553ci "Error C4600"

      Originally posted by Tomtech
      Good Morning all.

      I have a problem on the following Kyocera TASKalfa 2553ci/ Iris 3.

      Client replaced the (K) Toner and the following error code appeared "C2810" Waste Toner motor. After client reset machine Error code "C4600" appeared.

      So We have updated Firmware, Replaced LK-Unit, FFC Cable and Power supply. Same error code. I have taken the Engine PWB and tested it on a working machine and no error codes.

      Any Ideas?

      Kind Regards

      Tommy Chilcott
      Had same problem and replaced all the same parts and done firmware machine went back to workshop machine still there
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

      Comment

      • KYO_OEM
        Senior Tech

        500+ Posts
        • Aug 2011
        • 636

        #4
        Re: TASKalfa 2553ci "Error C4600"

        At first we must repeat the complete history.
        1.
        Endcustomer replaced K toner (empty cartridge usable for waste!!)
        2.
        C2810 appeared (maybe endcustomer mounted new K toner to waste box and waste toner drive would blocked?)
        3.
        after restart C4600 (electric noise on engine ASIC and system reached the 1000 cycle for running laser cleaning)

        Waste motor + LSU cleaning motor are connected to YC27 from engine pwb.
        YC27.JPG

        Let`s try the following:
        Enter 10871087/ U474 and set cycle to "0".
        Restart the system after you unplugged the power plug from the walloutlet for 1-2 minutes.
        What happens?
        Check weight from waste box <800g?
        Please share
        Last edited by KYO_OEM; 05-20-2020, 07:55 AM.

        Comment

        • Tomtech
          Junior Member
          • Nov 2011
          • 9

          #5
          Re: TASKalfa 2553ci &quot;Error C4600&quot;

          Thanks.

          I have done the exact thing as per "Threat". Same result.

          I have stripped the Toner hopper and cleaned is out. I could not see any foreign object in the hopper. I'm going to strip the Waste toner unit next and also change the Waste Toner motor.

          I have tested the cable (YC27)

          Kind Regards

          Comment

          • Tomtech
            Junior Member
            • Nov 2011
            • 9

            #6
            Re: TASKalfa 2553ci &quot;Error C4600&quot;

            Ok. Found the fault.

            The fault was the following "Motor" PARTS DC MOTOR ASSY B SP.

            I ran Sim 964 to send to Europe to asses. After switching the machine off and on Error Code C2810 appeared again. (The first error code). I swapped motors and no errors.

            Thanks for those that assisted.

            Tommy Chilcott

            Comment

            • J-Tin
              Technician
              • May 2020
              • 12

              #7
              Re: TASKalfa 2553ci &quot;Error C4600&quot;

              Originally posted by Tomtech
              Ok. Found the fault.

              The fault was the following "Motor" PARTS DC MOTOR ASSY B SP.

              I ran Sim 964 to send to Europe to asses. After switching the machine off and on Error Code C2810 appeared again. (The first error code). I swapped motors and no errors.

              Thanks for those that assisted.

              Tommy Chilcott
              Awesome! Where is this motor located? Is it the motor that drives the laser scanner cleaners? I haven't had the pleasure of tearing a 2 or 3 series down to the LSU yet, but the older models would get C4600 errors because of the motor driving the cleaning mechanism.

              Thanks!

              Comment

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