Kyocera TASKalfa 356ci, dim line in color print out

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  • captaindan
    Junior Member
    • Sep 2020
    • 3
    #1

    Kyocera TASKalfa 356ci, dim line in color print out

    Hi Everyone,

    Had this printer for a few years, this morning i printed out a picture and it has a line through the middle that is obviously missing some color. Not sure if this is something that needs to be manually cleaned or i can run some sort of maintenance. I included a picture of the issue. All help appreciated, thanks again.

    missing line.jpg
    Tags: cleaned, color, line, picture
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Kyocera TASKalfa 356ci, dim line in color print out

      Originally posted by captaindan
      Hi Everyone,

      Had this printer for a few years, this morning i printed out a picture and it has a line through the middle that is obviously missing some color. Not sure if this is something that needs to be manually cleaned or i can run some sort of maintenance. I included a picture of the issue. All help appreciated, thanks again.

      [ATTACH=CONFIG]46745[/ATTACH]
      how many pages on the drums/ITB?

      did you get ur users manual out and perform all cleaning procedures?

      what have you done?

        Comment

        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 14752
          #3
          Re: Kyocera TASKalfa 356ci, dim line in color print out

          Originally posted by captaindan
          Hi Everyone,

          Had this printer for a few years, this morning i printed out a picture and it has a line through the middle that is obviously missing some color. Not sure if this is something that needs to be manually cleaned or i can run some sort of maintenance. I included a picture of the issue. All help appreciated, thanks again.

          [ATTACH=CONFIG]46745[/ATTACH]
          You need to clean the laser. I'll see if I can find the instructions.

          Edit: I don't have the manual for this model but most TaskAlfas you can clean it by going to the System Menu and then select "Clean Laser". But not sure about this model.
          Last edited by BillyCarpenter; 09-10-2020, 06:41 PM.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • captaindan
              Junior Member
              • Sep 2020
              • 3
              #4
              Re: Kyocera TASKalfa 356ci, dim line in color print out

              It was the one test i didn't run and it seemed it was the laser, thanks for the help appreciate it

                Comment

                • captaindan
                  Junior Member
                  • Sep 2020
                  • 3
                  #5
                  Re: Kyocera TASKalfa 356ci, dim line in color print out

                  it was the laser cleaning, somehow that was the one test i missed on my checklist. Thanks for the help everyone

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22698
                      #6
                      Re: Kyocera TASKalfa 356ci, dim line in color print out

                      Were I to make a guess I'd say it was the cyan slit glass that was dirty. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

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