Kyocera TA-3551ci showing memory full when scanning

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  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 30476

    #16
    Re: Kyocera TA-3551ci showing memory full when scanning

    Originally posted by BillyCarpenter
    This is where my lack of knowledge holds me back. My friend who is the computer guru and IT person at the account told me that it uses more memory after I suggested using high compression pdf. I'm gonna have to go over to the account and try it myself.

    Again, thanks for the help.

    Nope Your IT friend doesn't know copiers work good luck

    Compression is done on the hhd not using the ram memory that's why small machines with no hhd can't do it and that feature is unavailable.

    PS AUTO COLOR creates a file 4 times larger either in color or b|w docs
    even a black doc file is huge

    Also set it for text

    Comment

    • tech07
      Trusted Tech

      250+ Posts
      • Aug 2008
      • 410

      #17
      Re: Kyocera TA-3551ci showing memory full when scanning

      I've been able to resole a couple by switching to KX driver.

      Comment

      • BillyCarpenter
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Aug 2020
        • 16472

        #18
        Re: Kyocera TA-3551ci showing memory full when scanning

        Originally posted by bsm2
        Nope Your IT friend doesn't know copiers work good luck

        Compression is done on the hhd not using the ram memory that's why small machines with no hhd can't do it and that feature is unavailable.

        PS AUTO COLOR creates a file 4 times larger either in color or b|w docs
        even a black doc is huge

        Also set it for text

        You've got me convinced. Now I will convince him. Thanks.
        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 30476

          #19
          Re: Kyocera TA-3551ci showing memory full when scanning

          Originally posted by tech07
          I've been able to resole a couple by switching to KX driver.

          It's a scanning problem not a printing issue

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Aug 2020
            • 16472

            #20
            Re: Kyocera TA-3551ci showing memory full when scanning

            Originally posted by bsm2
            Nope Your IT friend doesn't know copiers work good luck

            Compression is done on the hhd not using the ram memory that's why small machines with no hhd can't do it and that feature is unavailable.

            PS AUTO COLOR creates a file 4 times larger either in color or b|w docs
            even a black doc file is huge

            Also set it for text
            Dude, how can you be so smart about this stuff and not know a damn thing about politics?

            I kid. I kid. You've been very helpful.
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 30476

              #21
              Re: Kyocera TA-3551ci showing memory full when scanning

              Originally posted by BillyCarpenter
              Dude, how can you be so smart about this stuff and not know a damn thing about politics?

              I kid. I kid. You've been very helpful.

              Been working on Kyocera Mita for about 30 years
              Factory trained, been doing the IT stuff since they came out with a print system.


              Do a 906 reset when you get there

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Aug 2020
                • 16472

                #22
                Re: Kyocera TA-3551ci showing memory full when scanning

                Originally posted by bsm2
                Been working on Kyocera Mita for about 30 years
                Factory trained, been doing the IT stuff since they came out with a print system.

                Remind me to be nicer to you.
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • bsm2
                  IT Manager

                  25,000+ Posts
                  • Feb 2008
                  • 30476

                  #23
                  Re: Kyocera TA-3551ci showing memory full when scanning

                  Standard defaults for scanning
                  usually set

                  150dpi
                  black
                  text

                  Comment

                  • BillyCarpenter
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Aug 2020
                    • 16472

                    #24
                    Re: Kyocera TA-3551ci showing memory full when scanning

                    Originally posted by bsm2
                    Standard defaults for scanning
                    usually set

                    150dpi
                    black
                    text
                    Yeah, but they do heavy scanning and some of their medical charts are in color. I can't default to B&W.

                    By the way, what is executing sim. 906 gonna do for me? Just curious. I'm gonna do it.
                    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                    Comment

                    • bsm2
                      IT Manager

                      25,000+ Posts
                      • Feb 2008
                      • 30476

                      #25
                      Re: Kyocera TA-3551ci showing memory full when scanning

                      Originally posted by BillyCarpenter
                      Yeah, but they do heavy scanning and some of their medical charts are in color. I can't default to B&W.

                      By the way, what is executing sim. 906 gonna do for me? Just curious. I'm gonna do it.

                      906 is standard reset on all kyocera machines
                      It reset any faults detected by the machine ie paper tray, sorter , adf

                      You may also want to check to see if new firmware is available

                      Than set Auto Color you can turn on high compression only if needed it will delay the scans for a little bit it has to compress them than send
                      150 dpi and text

                      Comment

                      • BillyCarpenter
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Aug 2020
                        • 16472

                        #26
                        Re: Kyocera TA-3551ci showing memory full when scanning

                        Originally posted by bsm2
                        906 is standard reset on all kyocera machines
                        It reset any faults detected by the machine ie paper tray, sorter , adf

                        You may also want to check to see if new firmware is available

                        Than set Auto Color high compression
                        150 dpi and text

                        Yeah, I know what 906 does I was just curious what it would do for a memory full message. That's not really an error code. Nonetheless, I will do it.

                        I already installed the latest firmware.

                        Will change to auto color, high compression and 150dpi.

                        I owe you. Thanks again.
                        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                        Comment

                        • bsm2
                          IT Manager

                          25,000+ Posts
                          • Feb 2008
                          • 30476

                          #27
                          Re: Kyocera TA-3551ci showing memory full when scanning

                          Originally posted by BillyCarpenter
                          Yeah, I know what 906 does I was just curious what it would do for a memory full message. That's not really an error code. Nonetheless, I will do it.

                          I already installed the latest firmware.

                          Will change to auto color, high compression and 150dpi.

                          I owe you. Thanks again.

                          don't forget to change to text text/photo using more file size

                          Comment

                          • BillyCarpenter
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Aug 2020
                            • 16472

                            #28
                            Re: Kyocera TA-3551ci showing memory full when scanning

                            I'm playing around with the settings on a machine at the shop and I don't see where I can default to high compression scans. At least not thru the command center?
                            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                            Comment

                            • bsm2
                              IT Manager

                              25,000+ Posts
                              • Feb 2008
                              • 30476

                              #29
                              Re: Kyocera TA-3551ci showing memory full when scanning

                              Originally posted by BillyCarpenter
                              I'm playing around with the settings on a machine at the shop and I don't see where I can default to high compression scans. At least not thru the command center?

                              Don't know if it's in the command center in past I've always set it on panel. but very very rare setting out of the thousands of installs I've done

                              Comment

                              • BillyCarpenter
                                Field Supervisor

                                Site Contributor
                                10,000+ Posts
                                • Aug 2020
                                • 16472

                                #30
                                Re: Kyocera TA-3551ci showing memory full when scanning

                                Originally posted by bsm2
                                Don't know if it's in the command center in past I've always set it on panel. but very very rare setting out of the thousands of installs I've done

                                Just to follow up, I changed all the settings to your recommendation and then scanned some color pages and they look acceptable to me. Was worried that the low resolution would look like crap but it's good.
                                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                                Comment

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