6002i pauses during print and copy jobs -- Video included

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • CigarGuy
    Junior Member
    • Oct 2020
    • 2
    #1

    [Misc] 6002i pauses during print and copy jobs -- Video included

    Hello all. New member here (contributed)

    I have a 6002i (consider all 2 series the same) that pauses at random intervals during print and copy jobs. This happens from each cassette and MP tray.

    Drum, dev, fuser are within in their maintenance. OEM toner is full. Firmware is current. No codes. Plain paper. Clean environment.

    I've tried -- SIM 24, 21, reflash fw, replaced HDD.

    My next shot is main pwb and another fuser. Unless one of you gents has an idea or better yet solved this yourself! Enjoy the video.

    https://youtu.be/95z7NADtSjg
    Tags: 6002i, fuser, jobs, pauses, video
    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 27442
      #2
      Re: 6002i pauses during print and copy jobs -- Video included

      Check the cooling fans make sure filter is clean
      Sounds weird but we had Kyocera do it at one account.


      What is the message when it pauses

        Comment

        • CigarGuy
          Junior Member
          • Oct 2020
          • 2
          #3
          Re: 6002i pauses during print and copy jobs -- Video included

          Originally posted by bsm2
          Check the cooling fans make sure filter is clean
          Sounds weird but we had Kyocera do it at one account.


          What is the message when it pauses
          Thanks for the suggestion. No message other than the "processing copy job" at the bottom.

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 27442
              #4
              Re: 6002i pauses during print and copy jobs -- Video included

              cooling fans down by the power supply
              apparently if it gets too hot it goes into a cooling cycle it was a weird one


              Not in any service manual from Kyocera surprise surprise

                Comment

                • toddanderson
                  Trusted Tech

                  100+ Posts
                  • Dec 2005
                  • 221
                  #5
                  Re: 6002i pauses during print and copy jobs -- Video included

                  I have seen low power from the wall outlet, I beleive it cause the fuser to cycle,
                  check the wall outlet power


                  Originally posted by CigarGuy
                  Hello all. New member here (contributed)

                  I have a 6002i (consider all 2 series the same) that pauses at random intervals during print and copy jobs. This happens from each cassette and MP tray.

                  Drum, dev, fuser are within in their maintenance. OEM toner is full. Firmware is current. No codes. Plain paper. Clean environment.

                  I've tried -- SIM 24, 21, reflash fw, replaced HDD.

                  My next shot is main pwb and another fuser. Unless one of you gents has an idea or better yet solved this yourself! Enjoy the video.

                  https://youtu.be/95z7NADtSjg

                    Comment

                    • KenB
                      Geek Extraordinaire

                      2,500+ Posts
                      • Dec 2007
                      • 3946
                      #6
                      Re: 6002i pauses during print and copy jobs -- Video included

                      Originally posted by toddanderson
                      I have seen low power from the wall outlet, I beleive it cause the fuser to cycle,
                      check the wall outlet power
                      I agree.

                      Not only a likely cause, but super easy to check.

                      Never overlook the simple stuff.
                      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                        Comment

                        • craigster
                          Trusted Tech

                          100+ Posts
                          • Apr 2016
                          • 200
                          #7
                          Re: 6002i pauses during print and copy jobs -- Video included

                          I have had a couple do that and there was paper behind the Bridge unit causing same issue but being it doe it on all trays is kinda odd. So yes could be main controller

                            Comment

                            • toddanderson
                              Trusted Tech

                              100+ Posts
                              • Dec 2005
                              • 221
                              #8
                              Re: 6002i pauses during print and copy jobs -- Video included

                              I just ran into this we resolved it by replacing the power source pwb on a 5002i.
                              I guess low outlet voltage could do similar.

                                Comment

                                Previous template Next
                                Working...