TA-3551ci C5101 code

[blackcat4866]

Re: TA-3551ci C5101 code

I'll have to give this a try. Thanks KYO.

Too bad it's not just built into the service mode like some bizhub Presses.

[BillyCarpenter]

Re: TA-3551ci C5101 code

see attached leaflet and my explanation how to run workflows

Your work is very impressive. You've put a lot of thought into it and I understand why. It's easy to miss a step when a tech is replacing drum, DV, PCR and your method ensures no step will be missed and it eliminates the need to refer back to the service manual.


Quick Question: Could you possibly email me the file so that I don't have to actually write it myself?

Email: billy@gotonerone.com

[BillyCarpenter]

Re: TA-3551ci C5101 code

I'll have to give this a try. Thanks KYO.

Too bad it's not just built into the service mode like some bizhub Presses.

I was thinking the same thing. Would be nice if it was built in.

[BillyCarpenter]

Re: TA-3551ci C5101 code

I want to say a special thank you to KYO_OEM. He's taught me so much over the past couple of days. It's like stepping out of the darkness into the light. It's one thing to run the correct simulations when replacing a drum, DV, ect., but understanding WHY and HOW it works is paramount to troubleshooting the machine. Let's face it, a monkey can execute the sim. codes from the service manual but they don't understand WHY and HOW. And that's basically what I was, a monkey, until KYO explained it to me.

Last but not least, I was playing around with the "workflow" that KYO talked about. On a scale from 1-10, it's a 12. Incredible. Huge time saver. I can't even put into words how GREAT it is. KYO also made me understand how to read the maintenance log and how to use it to gain information.


PS - The next time someone comes on this site and badmouths the techs on here, I'm gonna go where they are and slap the shit out of them. I kid. I kid.

[toddanderson]

Re: TA-3551ci C5101 code

thank you for all you help, you could zip , rar or make it a text file
thank you

One other helpfull service point you can use on all "newer" A3 systems with implemented U952 Service point.
I prepared own workflows to run by "Execute USB" instead of still implemented workflows from factory.
E.g.
after techn. exchanged DK unit he has to enter U952 by connected USB key/ select "execute usb"/ and he can`t forget any needed adjustment when he follow the workflow for drum.
This workflow is working for b/w + color systems, not needed/ available point would skipped automatically.
You can create your own workflow by windows editor, *.mwf file format system will recognize and it will work.
I don`t know why i can`t upload my file for sharing. (invalid file message)
But here you can see screenshot.
Maybe you can create your own, based on my sample.
[ATTACH=CONFIG]47214[/ATTACH]
Now i always ask for maintenance report and i check if all needed adjustments would done or not, because it would logged by system and shown on this report with date + time stamp.
As i has written:
Never trust a technician..

[toddanderson]

Re: TA-3551ci C5101 code

does toner curve, from system menu also reset this counter or is it only u410 ?

I didn't have time to dig deep into this information but this morning I did. This was a REAL eye opener to me.

First things first: KYO-OEM is spot on with everything he said. It was a lot to take in and I had to see it to believe it and here's what I learned.

- The voltage to the PCR will be increased based on the page count of each individual charge roller. Simple enough

Where it gets interesting is when you change/swap a PCR and don't run the necessary adjustments. Everything gets out of balance and it can create real problems. I won't bother with all the adjustments needed because it's already been covered.

What's more interesting is that KYO_OEM is absolutely correct...U251(HT) will show the last adjustment done for U410. You're supposed to run U410 (half tone adjustment) every time you replace a PCR and when you run U410 it resets the counter back to ZERO for U251(HT). What we can extrapolate from all this is: If U251(HT) counter is higher than counter from U110 then someone forgot to run the necessary adjustments for replacing the PCR.


If you followed all of that, you deserve a prize. My head hurts.

[BillyCarpenter]

Re: TA-3551ci C5101 code

does toner curve, from system menu also reset this counter or is it only u410 ?

Tone Curve Adjustment has no affect on U251. Tone Curve is mainly an end user adjustment that they can run for poor image quality and it keeps us from having to make a service call. You must run U410.

EDIT: I just ran tone curve and it DOES reset U251(HT) to ZERO.


This kind of throws a monkey wrench into checking U251(HT) because the customer can run tone curve. I'm gonna have to think about it....

[blackcat4866]

Re: TA-3551ci C5101 code

Tone Curve Adjustment has no affect on U251. Tone Curve is mainly an end user adjustment that they can run for poor image quality and it keeps us from having to make a service call. You must run U410.

EDIT: I just ran tone curve and it DOES reset U251(HT) to ZERO.


This kind of throws a monkey wrench into checking U251(HT) because the customer can run tone curve. I'm gonna have to think about it....

There's not much of a risk of a customer doing a color calibration of any sort. Of the dozen or so individuals over the years that I have taught how to do a color calibration (on all brands), perhaps only one person successfully did the color calibration. =^..^=

[BillyCarpenter]

Re: TA-3551ci C5101 code

There's not much of a risk of a customer doing a color calibration of any sort. Of the dozen or so individuals over the years that I have taught how to do a color calibration (on all brands), perhaps only one person successfully did the color calibration. =^..^=

The great thing about using "workflow" via USB is that it logs the time/date and adjustment made. See picture below:

EDIT: When you use workflow you choose the item (example: Drum) you want to replace and it automatically pulls up every adjustment you need to make and you just go down the line until finished. The last thing you do is print the service report and you'll see every adjustment you just ran. From there I take a picture with my phone and attach it to the program we use for service calls. The program that we use is Field Force Tracker and the sheet I took a picture of now becomes part of the service history for that machine and I can pull it up on my phone (via Field Force Tracker) at any time.

EDIT 2: As you use workflow it does not allow you to skip a step. You must run every one and in order. You literally can not skip a step because it won't let you go to the next one. The last one is U000.

I hope that made sense.


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