Kyocera horizontal smudging

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Russell
    Technician
    • Dec 2020
    • 11
    #1

    Kyocera horizontal smudging

    Hello, my kyocera ecosys p2040dn is smudging horizontally, but only smudging a 1 inch section in the middle of the A4 page, as per attached pdf. The printer is 44,000 pages old. Any suggestions on how to fix would be much appreciated.
    Many thanks,
    Russell
    Attached Files
    Tags: kyocera, pdf, smudging, suggestions
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: Kyocera horizontal smudging

      The teflon sheet in the fuser dries out, slowing the fuser drive. It will cause jamming too. Check the fuser drive coupler for damage, then replace the fuser. I believe that there is also a firmware update that's supposed to improve the situation. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Russell
          Technician
          • Dec 2020
          • 11
          #3
          Re: Kyocera horizontal smudging

          Blackcat, many thanks, shall do.

            Comment

            • rapo_tech
              Trusted Tech

              100+ Posts
              • Feb 2019
              • 114
              #4
              Re: Kyocera horizontal smudging

              Originally posted by blackcat4866
              The teflon sheet in the fuser dries out, slowing the fuser drive. It will cause jamming too. Check the fuser drive coupler for damage, then replace the fuser. I believe that there is also a firmware update that's supposed to improve the situation. =^..^=
              I agree. Many times the teflon roll has even cracks in it...

              No need to swap whole fuser. Order sleeve separatly and if you can order grease pad too. Apply good ammount silicon oil on grease pad, assemble fuser and you are good to go

                Comment

                • Russell
                  Technician
                  • Dec 2020
                  • 11
                  #5
                  Re: Kyocera horizontal smudging

                  Originally posted by blackcat4866
                  The teflon sheet in the fuser dries out, slowing the fuser drive. It will cause jamming too. Check the fuser drive coupler for damage, then replace the fuser. I believe that there is also a firmware update that's supposed to improve the situation. =^..^=
                  Blackcat, many thanks; It is now working well with a new teflon sheet and lubricant. Cheers!

                    Comment

                    • Russell
                      Technician
                      • Dec 2020
                      • 11
                      #6
                      Re: Kyocera horizontal smudging

                      Originally posted by rapo_tech
                      I agree. Many times the teflon roll has even cracks in it...

                      No need to swap whole fuser. Order sleeve separatly and if you can order grease pad too. Apply good ammount silicon oil on grease pad, assemble fuser and you are good to go
                      Hello, many thanks for your help. With a new teflon sheet and lubricant, the printer is now working well. Thanks again!

                        Comment

                        Previous template Next
                        Working...