Fs 2040dn plain white pages while printing and copying

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  • aakash2411
    Technician
    • Dec 2013
    • 17

    [CQ] Fs 2040dn plain white pages while printing and copying

    Facing issue with Kyocera fs 2040dn.the machine printing and copying blank white pages.has hardly done 40k.
    I have cross checked dp unit ,drum unit,main board and power suplly in another machine.all are ok
    Has any one face such issue
    Plain white pages.
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 27442

    #2
    Re: Fs 2040dn plain white pages while printing and copying

    Totally Blank?
    Did you perform a panic stop

    Laser

    Comment

    • aakash2411
      Technician
      • Dec 2013
      • 17

      #3
      Re: Fs 2040dn plain white pages while printing and copying

      Originally posted by bsm2
      Totally Blank?
      Did you perform a panic stop

      Laser
      Yes totally blank.had it been laser then machine would have given code .no image is formed on drum if I stop paper mid way.

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 27442

        #4
        Re: Fs 2040dn plain white pages while printing and copying

        Originally posted by aakash2411
        Yes totally blank.had it been laser then machine would have given code .no image is formed on drum if I stop paper mid way.
        reseat connections on the hvpcb

        Comment

        • aakash2411
          Technician
          • Dec 2013
          • 17

          #5
          Re: Fs 2040dn plain white pages while printing and copying

          Originally posted by bsm2
          reseat connections on the hvpcb
          I was also thinking of interchanging hvpcb but it is a tire some job.will do it tomorrow and update.

          Comment

          • Luther
            Senior Tech

            500+ Posts
            • May 2006
            • 682

            #6
            Re: Fs 2040dn plain white pages while printing and copying

            check the drum shield it may not be swinging out of the way, you can just remove it

            Comment

            • Copierstud
              Technician
              • Nov 2019
              • 38

              #7
              Re: Fs 2040dn plain white pages while printing and copying

              Possibly stuck laser shutter but I believe they did away with them on this series.

              Comment

              • osmani
                Technician
                • Jun 2010
                • 38

                #8
                Re: Fs 2040dn plain white pages while printing and copying

                Have faced this problem with control PCB. However the issue was resolved later, changes have been made in control pcb in current model.

                Comment

                • aakash2411
                  Technician
                  • Dec 2013
                  • 17

                  #9
                  Re: Fs 2040dn plain white pages while printing and copying

                  Originally posted by osmani
                  Have faced this problem with control PCB. However the issue was resolved later, changes have been made in control pcb in current model.
                  Yes it was control pcb.in old models there is issue with this pcb

                  Comment

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