Prescribe Command to reset command center

[Nitro_Salmon]

I have a customer that the old IT department changed the Command center password on all of the printers. Is there a prescribe command we can send to the printers to reset that back instead of making a couple hour drive to do it on the machine? Printers are FS2100 and P3045

[bsm2]

Re: Prescribe Command to reset command center

1. !R! STAT; EXIT; – print out a Status Page.
2. !R! STAT1; EXIT; – print out a Service Status Page.
3. !R! FRPO INIT; EXIT; – initialize the printer to return FRPO values to factory default.
4. !R! EGRE; EXIT; – initialize the engine board, resets all passwords.
5. !R! ELOG; EXIT; – print an Event Log: (FS models).
6. !R! ELOG ‘CLR’; EXIT; – reset the event log.
7. !R! TNRE; EXIT; – Initialize Toner (Small Printers)
8. !R! TNRE’INST’; STAT1; EXIT; – (Power off & On) Initialize Toner
9. !R! FRPO “parameter”, “value”; STAT1; EXIT; – Changing Parameters: (All KM and FS printers).
10.!R! ACNT “REST”;EXIT; – reset account code admin password.
11.!R! LFRE v,0;exit; – Developer unit counter reset – 9xxx series printers.
12.!R! LFRE F,0;exit; – Fuser unit counter reset – 9xxx series printers.
13.!R! KCFG “MTMD”, 3910000,1;exit; – Power Off/On will enable side output w/o finisher installed.
14.!R! KCFG “MTMD”, 3910000,0;exit; – Power off/on will disable side output w/o finisher installed.
15.!R! FPLC 0; EXIT; – Front Panel Lock, Unlocks panel.
16.!R! FRPO T0, 0; EXIT; – Change MP Mode from FIRST to CASSETTE.


-
Send this Prescribe command to the printer.
!R! EGRE; EXIT; - initialize the engine board, resets all passwords.

[blackcat4866]

Re: Prescribe Command to reset command center

If this doesn't work, the hotline can write a command to reset the device. We've done that on a couple of occasions. =^..^=

[Nitro_Salmon]

Re: Prescribe Command to reset command center

If this doesn't work, the hotline can write a command to reset the device. We've done that on a couple of occasions. =^..^=

[BillyCarpenter]

Re: Prescribe Command to reset command center

I've tried a lot of prescribe commands. Unfortunately, many of them don't work. I'm assuming that many are model specific and firmware updates may cause them to no longer work?????

[bsm2]

Re: Prescribe Command to reset command center

try the iclink tool

[BillyCarpenter]

Re: Prescribe Command to reset command center

I was playing around with Prescribe/Jar to refresh my memory and I changed the Admin Password to see if sending the Prescribe Command would reset the password. It didn't work.

But what did work is U021/Initialize Memory. That resets back to the default password. Just be sure to back up the copier settings to a USB because you're gonna lose the address book and other settings.

[Phil B.]

Re: Prescribe Command to reset command center

try the iclink tool

do you have a link to it?

[BillyCarpenter]

Re: Prescribe Command to reset command center

do you have a link to it?

Here's the link to the download but I don't think it's gonna work any better than sending via the Jar Method. I ran most of the scripts that bsm2 posted and only about 2 worked. I suspect they worked at one time but with Firmware upgrades it no longer works. Just a hunch.


Link: Download Center

[BillyCarpenter]

Re: Prescribe Command to reset command center

I downloaded ICLINK and got the same results. Just 2 different ways of doing the same thing. The JAR method is probably easier.

[BillyCarpenter]

[bsm2]

Re: Prescribe Command to reset command center

Job accounting can be turned off in the Admin mode. or using KMNet viewer.
Your Welcome

[BillyCarpenter]

Re: Prescribe Command to reset command center

Job accounting can be turned off in the Admin mode. or using KMNet viewer.
Your Welcome

I'll check that out. Thank you.


PS - I hate to admit this, but I had changed the Admin username and password, too. I gotta start writing this stuff down. I've been going thru the test commands in the manual one by one and it has gotten to my brain.

[GeneOR95]

Re: Prescribe Command to reset command center

From my personal collection of solutions.

If a customer changes the Administrator password from Admin to something else, and then forgets the password, you can try these methods to reset it.
For MFPs;
• Log into the machine's “User Login/Job Accounting” function under the system menu with the supervisor account (IE; 4500, 4500 on a TA-4551ci).
• From there you can go to “User Login Setting” > “Local User List”.
• Select the Admin user and touch the “Detail” button.
From this screen you can change the Admin password back to Admin or what ever PW you desire.. You can also create a new user/password combination and assign this new user administrator privileges.