Kyocera M3660 frozen at start up just logo

[rapidocument]

Hello
Customer reported this Kyocera M3660 that won't boot up, just shows the Kyocera logo and after 10 minutes or so pops up F906 code. Machine is in a faraway location, I'd like to know in advance the chances of repairing it. I'm guessing HDD ?. Not familiar with this model.

Added:
F906 does not appear in service manual.

[copier tech]

Re: Kyocera M3660 frozen at start up just logo

Hello
Customer reported this Kyocera M3660 that won't boot up, just shows the Kyocera logo and after 10 minutes or so pops up F906 code. Machine is in a faraway location, I'd like to know in advance the chances of repairing it. I'm guessing HDD ?. Not familiar with this model.

Added:
F906 does not appear in service manual.

Try reflashng the firmware before replacing the HDD.

[kuby]

Re: Kyocera M3660 frozen at start up just logo

Reflash the firmware using the Full version and not the Turbo pack. Lots of times it will repair errors.

[CWP]

Re: Kyocera M3660 frozen at start up just logo

F90X Abnormality detecting in
the extension application
service part
(1) Carry out U021 Main backup initialization and perform an
operation check.
(2) Exchange a Controller board and perform an operation
check.
Since the USB log
immediately after occurrence
is needed for analysis, please
give me cooperation of
acquisition.
(3) Get USBLOG and contact service headquarters.

[JR2ALTA]

Re: Kyocera M3660 frozen at start up just logo

Any solution on this rapiddocument? F906?


Please update your questions in this forum whenever possible. This site must operate as a community.

[tsbservice]

Re: Kyocera M3660 frozen at start up just logo

Any solution on this rapiddocument? F906?


Please update your questions in this forum whenever possible. This site must operate as a community.

Amen to that brother! Exactly my thoughts we're stronger together.