error code kyocera fs 3900 dn

[Guest]

Hello guys. i need help. I have got a printer kyocera fs 3900 that show following code: 150: 0011750. Someone can help me? Thank you

[tmaged]

150 is the error. It means the eeprom communication trouble. If powering off doesn't clear, you'll probably have to call a tech.

[Giafar Cv]

Thank you for your answer. I try to power off but machine not working. I must be call a technician or i can reset error?

[tmaged]

Either the eeprom chip is not installed or the board is bad.

[leroyal]

You need a service tech to update the firmware

[TheOwl]

You definately need to update the firmware.

If you do a search for "Error 150" you should see all the other threads that have been posted in regards to this problem. There is a lot of information that could help you.

[Giafar Cv]

printer working now

Thanks owl, i doing update firmware and the printer working now. Thanks guy for valuables suggestions. Indeed.

[TheOwl]

One other thing for you to check is to make sure that the Network card and the printer recognise the MAC address and serial number.

Print out a service status page and check that they are both there.

Menu - Others - Service - Status Page - Enter - Enter

If they aren't there, then you might need to get a tech (unless you can find a copy of LPT Secure) to run LPT Secure through the machine to recover these bits of information.