Jam on my Kyocera FS-1300D

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  • richard5020
    Technician

    Site Contributor
    • Mar 2021
    • 12

    [Jamming] Jam on my Kyocera FS-1300D

    I'm looking to fix the jam on my FS-1300D and will make a contribution if I can get the fix via this website. Was printing A4 size paper OK. I did a print job for A5 and that printed OK. I've now gone back to printing A4 size but now get a jam. I have got the printer to print out, but it's hit and miss, and currenly paper is always jamming. I've cleaned all the rollers I can get to. The paper gets picked up fed into the machine, and just as the sheet is about to come out at the back, the printing stops and a jam is indicated. There is only one sheet inside the printer mechanism. Set to duplex. I've tried to get an event log, but not sure if I'm doing things correctly. I chose the share and gave a name (FS-1300D). Here is a copy of my DOS screen:

    Microsoft Windows [Version 10.0.19041.867]
    (c) 2020 Microsoft Corporation. All rights reserved.

    C:\Users\dell>net use
    New connections will be remembered.

    There are no entries in the list.

    C:\Users\dell>net use ltp3 \\ 127.0.0.1\FS-1300D
    The syntax of this command is:

    NET USE
    [devicename | *] [\\computername\sharename[\volume] [password | *]]
    [/USER:[domainname\]username]
    [/USER:[dotted domain name\]username]
    [/USER:[username@dotted domain name]
    [/SMARTCARD]
    [/SAVECRED]
    [/REQUIREINTEGRITY]
    [/REQUIREPRIVACY]
    [/WRITETHROUGH]
    [[/DELETE] | [/PERSISTENT:{YES | NO}]]

    NET USE {devicename | *} [password | *] /HOME

    NET USE [/PERSISTENT:{YES | NO}]

    C:\Users\dell>net user

    User accounts for \\DESKTOP-9XHF3VT

    -------------------------------------------------------------------------------
    Administrator DefaultAccount dell
    Guest WDAGUtilityAccount
    The command completed successfully.

    C:\Users\dell>ECHO !R! ELOG; EXIT;>lpt3
    The system cannot find the file specified.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22699

    #2
    Re: Jam on my Kyocera FS-1300D

    What paper size is designated for the paper tray? Paper jam timing is based on paper size. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • richard5020
      Technician

      Site Contributor
      • Mar 2021
      • 12

      #3
      Re: Jam on my Kyocera FS-1300D

      Hi I think I've fixed the problem by selecting the tray as source, where the printing was OK, and then selecting cassette 1. Maybe there was a software glitch. But, I've now got a new problem and I must fix that before I 100% know if there is no more "paper jam". EDIT: OKwhat I had to do is get into Status Monitor and change Cassette 1 from A5 to A4. That fixed the "jam".
      Last edited by richard5020; 03-18-2021, 02:28 AM.

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