Kyocera - Number of possible adress book entries and LDAP function

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  • i-have-no-clue
    Technician
    • Feb 2014
    • 14
    #1

    Kyocera - Number of possible adress book entries and LDAP function

    A customer has a 3645dn black & white Kyocera A4 MFP because of prescribe printing issues from some software. Ok.
    But he wants to store over 700 Email adresses in the MFP. But all A4 Kyo MFP have only 200 or 250 adress book entry possiblities, what I have seen.
    Is this correct? He would need a A3 machine with 2000 ones, right?.
    The next thing is, the IT admin has to implement the email adresse in the active directory, so we could use the ldap funtion of the machine.
    What are experiences here regarding the speed for the ldap search. The 3645 dn has no touch panel. I fear the handling will be to complicated to search for the email via ldap. And for what I've seen at other customers I'm not sure that ldap will work at all.
    What do you think?
    Tags: book, email, kyocera, ldap, mfp
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: Kyocera - Number of possible adress book entries and LDAP function

      To me, this sounds like ridiculously poor mismatch of customer needs to machine capabilities.

      Yes you can have up to 200 individual addresses stored, and up to 50 groups.
      Yes LDAP can give you access to more addresses. With a pool of 700 total addresses, if you arbitrarily selected "A" you would have to browse through 20 line entries to find your destination starting with an "A", and depending on the network speed you'd wait 30 to 60 seconds to see the results of your search. Sounds quick, yes? ... until it's you doing it.

      I had a Kyocera customer with 2010 job account ID's they wanted available. The technology at the time allowed 2000 entries, but in actual practice the machine bogged down to a crawl beyond 1990 entries, and would not accept another after 1996 entries. After spending several days on this, we loaded it to a machine in the controllers office. The ladies struggled with it with surprisingly few complaints, but when the controller had to go through the same steps, and wait and wait and wait ... the whole idea was scrapped. It's too bad they couldn't have scrapped the idea a little sooner, before I put in so much time on it.
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22703
          #3
          Re: Kyocera - Number of possible adress book entries and LDAP function

          Just as a side note, I spend three days entering address book entries from a customers prepared LDAP list of 500 entries. Note that this list included every address ever emailed to, and included all the misspellings as separate lines and every inactive email destination. A popular individual with a difficult to spell email address might have 6 or 7 lines of which only one was correct. I went through a sorting process starting with the "A's" ... but it didn't make the process any quicker, and it wasn't necessarily obvious which one was the correct entry. I would suggest that you not follow my example on this. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 27454
              #4
              Re: Kyocera - Number of possible adress book entries and LDAP function

              Not sure if Kyoceras can do this anymore but we had a customer use a csv file that machine looked at for addresses.

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 14766
                  #5
                  Re: Kyocera - Number of possible adress book entries and LDAP function

                  Originally posted by blackcat4866
                  Just as a side note, I spend three days entering address book entries from a customers prepared LDAP list of 500 entries. Note that this list included every address ever emailed to, and included all the misspellings as separate lines and every inactive email destination. A popular individual with a difficult to spell email address might have 6 or 7 lines of which only one was correct. I went through a sorting process starting with the "A's" ... but it didn't make the process any quicker, and it wasn't necessarily obvious which one was the correct entry. I would suggest that you not follow my example on this. =^..^=


                  That sounds like a f'n nightmare.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22703
                      #6
                      Re: Kyocera - Number of possible adress book entries and LDAP function

                      It was the bosses friend, so we spent way too much time on this install. 40+ PC's, and the addressbook debacle (at no extra charge). =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • bsm2
                          IT Manager

                          25,000+ Posts
                          • Feb 2008
                          • 27454
                          #7
                          Re: Kyocera - Number of possible adress book entries and LDAP function

                          Quite common for enterprise size companies to use LDAP

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7635
                              #8
                              Re: Kyocera - Number of possible adress book entries and LDAP function

                              Originally posted by blackcat4866
                              It was the bosses friend, so we spent way too much time on this install. 40+ PC's, and the addressbook debacle (at no extra charge). =^..^=
                              Good learning experience for both - you and your boss. Otherwise you can't describe them how it can take so many hours for so "easy" job.
                              I learned to get most from those rare situations, standard is - you did this for a minimal time before how it comes it took 3 hours to install and configure MFP scan and print to 10 separate PCs
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

                                • i-have-fax-problems
                                  Technician

                                  50+ Posts
                                  • Mar 2020
                                  • 89
                                  #9
                                  Re: Kyocera - Number of possible adress book entries and LDAP function

                                  Originally posted by bsm2
                                  Not sure if Kyoceras can do this anymore but we had a customer use a csv file that machine looked at for addresses.
                                  You mean, you put a csv file of a certain format in a shared network folder and the kyocera searches the csv file then.
                                  How this should work?

                                    Comment

                                    • bsm2
                                      IT Manager

                                      25,000+ Posts
                                      • Feb 2008
                                      • 27454
                                      #10
                                      Re: Kyocera - Number of possible adress book entries and LDAP function

                                      Originally posted by i-have-fax-problems
                                      You mean, you put a csv file of a certain format in a shared network folder and the kyocera searches the csv file then.
                                      How this should work?
                                      Only saw it once you would have to call Kyocera to see if its still possible. External address book

                                      LDAP would most likely be the way

                                        Comment

                                        • i-have-fax-problems
                                          Technician

                                          50+ Posts
                                          • Mar 2020
                                          • 89
                                          #11
                                          Re: Kyocera - Number of possible adress book entries and LDAP function

                                          I'm not sure about the LDAP function. IT Admins told me that you can only use internal email adresses from your Acitve Directoriy but not external ones from your customers. The customer in this case wants to
                                          send invoices to his cumstomers. But this are external mail adresses.

                                            Comment

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