4501i Perfect copies, light prints and reports

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  • bcopier2815
    Technician

    Site Contributor
    • Oct 2015
    • 42

    4501i Perfect copies, light prints and reports

    We have a 4501i that makes perfect copies. Prints and status pages are very light and washed out. Eco mode actually improves the prints. Any Ideas?
    Thanks
  • BBM
    Senior Tech

    500+ Posts
    • Dec 2020
    • 736

    #2
    Re: 4501i Perfect copies, light prints and reports

    Are you sure your turning off eco mode in the printer settings in system menu.

    Comment

    • bcopier2815
      Technician

      Site Contributor
      • Oct 2015
      • 42

      #3
      Re: 4501i Perfect copies, light prints and reports

      Originally posted by BBM
      Are you sure your turning off eco mode in the printer settings in system menu.
      Yes

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: 4501i Perfect copies, light prints and reports

        Originally posted by bcopier2815
        We have a 4501i that makes perfect copies. Prints and status pages are very light and washed out. Eco mode actually improves the prints. Any Ideas?
        Thanks
        This sounds like a perfect crime...impossible!

        Can you post samples?
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Ropariva
          Senior Tech

          500+ Posts
          • Mar 2016
          • 590

          #5
          4501i Perfect copies, light prints and reports

          Yep. Guarantee it is in eco print mode. Post up a pic of the status page.

          Comment

          • JR2ALTA
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2010
            • 2017

            #6
            Re: 4501i Perfect copies, light prints and reports

            What the guys are getting at is there's TWO eco modes. One for copy, another for print.

            Comment

            • tonerleak
              Technician

              50+ Posts
              • Mar 2012
              • 67

              #7
              Re: 4501i Perfect copies, light prints and reports

              Yes in Function defaults in the common settings menu and in the Printer settings in the system menu.

              Comment

              • bcopier2815
                Technician

                Site Contributor
                • Oct 2015
                • 42

                #8
                Re: 4501i Perfect copies, light prints and reports

                IMG_0460.jpgimg maint.pdfimg maint.pdf
                Originally posted by tonerleak
                Yes in Function defaults in the common settings menu and in the Printer settings in the system menu.
                Replaced ID sensor, HV PCB, Drum unit, dev unit

                Comment

                • bcopier2815
                  Technician

                  Site Contributor
                  • Oct 2015
                  • 42

                  #9
                  Re: 4501i Perfect copies, light prints and reports

                  IMG_3639.jpgThis is what prints in reports. If I do turn on eco mode, the prints IMPROVE!
                  Attached Files

                  Comment

                  • masterchill
                    Trusted Tech

                    100+ Posts
                    • Jul 2005
                    • 100

                    #10
                    Re: 4501i Perfect copies, light prints and reports

                    I would try a full machine reset. Something is not adding up.

                    Comment

                    • bcopier2815
                      Technician

                      Site Contributor
                      • Oct 2015
                      • 42

                      #11
                      Re: 4501i Perfect copies, light prints and reports

                      already tried sim 2 , 21 , 24 still the same

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: 4501i Perfect copies, light prints and reports

                        This is something wrong with how machine processes images/data. If copies are good you can elimanate 99.99% all hardware parts like high voltage, drum, dev, transfer, even laser. It has to be board, memory or something in that venue.
                        Last edited by tsbservice; 04-21-2021, 05:46 PM.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • progoffice
                          Trusted Tech

                          250+ Posts
                          • Nov 2008
                          • 328

                          #13
                          Re: 4501i Perfect copies, light prints and reports

                          Have you tried printing out any of the Sim 089 samples? I agree that this appears to be a board issue. It looks like your firmware is pretty current too. The Main PWB controls the print data processing, so you might give that a try.

                          Comment

                          • Ropariva
                            Senior Tech

                            500+ Posts
                            • Mar 2016
                            • 590

                            #14

                            Comment

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