Do you recommend Kyocera copiers to sell?

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  • Robinh
    Trusted Tech

    Site Contributor
    100+ Posts
    • Dec 2009
    • 114

    Do you recommend Kyocera copiers to sell?

    I hope this post is OK?

    I've been a tech for 41 years, and run my own small business for the last 17 years. I've been selling Ricoh product, but am having trouble supporting the product line as a non dealer. I've considered switching to the Kyocera line.

    I started as a Minolta Tech in '81, then switched to Mita in '85, and picked up Konica and Toshiba in 86, and started Ricoh in '95. As a non dealer, I sold mostly Ricoh MP201's and MP200o's segment one and two, but no color.

    If you were in my position, would you consider taking on Kyocera?

    Thanks,

    Robin
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2017

    #2
    Re: Do you recommend Kyocera copiers to sell?

    Absolutely. But I think unless you have lots of salesmen and buying power you'd start off with their Copystar line. Same product and resources but geared towards the smaller dealer.

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    • BillyCarpenter
      Field Supervisor

      Site Contributor
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      10,000+ Posts
      • Aug 2020
      • 14752

      #3
      Re: Do you recommend Kyocera copiers to sell?

      Are you talking about becoming an authorized Kyocera dealer or an independent?


      Of course, becoming an authorized dealer means having mahine, parts, and supplies quotas and they're pretty strict on it. As mentioned, they're more flexible with the Copystar line.



      Personally, I've done both and I'm more happy as an independent. But that's just me.
      Last edited by BillyCarpenter; 07-27-2021, 04:05 AM.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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      • Robinh
        Trusted Tech

        Site Contributor
        100+ Posts
        • Dec 2009
        • 114

        #4
        Re: Do you recommend Kyocera copiers to sell?

        Independent for sure.

        It's just me. ;-)

        I'll look into the Copystar line.

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        • avio2
          Trusted Tech

          100+ Posts
          • Jul 2010
          • 150

          #5
          Re: Do you recommend Kyocera copiers to sell?

          last series have more small problem for me
          2552-2553 : fuser an belt bad not longher duration and not separate component for example -DP7120 very badazzo:

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          • spw
            Technician

            50+ Posts
            • Mar 2015
            • 62

            #6
            Re: Do you recommend Kyocera copiers to sell?

            The printers we use are the 3055,3150,3155
            the mfp's we use mid-3550, 3655
            the larger ones we use are the task alfas 4002/3 - 6002/3

            they are all super easy to work on and require very little maintenance if cleaned regularly. Even with that, they run super clean.

            the only thing, and this is with almost all kyocera machines at the moment. is the fusers ( depending on how they are run,sit idle and enviroment ) almost all go prematurely. But the all the other units meet the maintenance cycle easy. The feeders are all well built as well.

            the only know major issue is with the 3655 feeders. the left hinge will break out on the screw holes from the grease they put in from the factory. Theres a bulletin on it. But the repait is easy.

            all in all. Low maintenance, Super tech friendly, user friendly and easy to setup and use. Parts and maintenance cycle last a long long time, so a very low cost.

            we also service ricoh and have switched over several machines and other than color printers. Ricohs color is still slightly better but not by much now.

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            • spw
              Technician

              50+ Posts
              • Mar 2015
              • 62

              #7
              Re: Do you recommend Kyocera copiers to sell?

              also the customer doesnt have to upgrade until the parts arnt available with these machines because the build quality is that good. So they last for years

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              • Tonerkiller
                Senior Tech

                500+ Posts
                • Oct 2012
                • 658

                #8
                Re: Do you recommend Kyocera copiers to sell?

                I have been the business for 26 years and Kyocera is the Best!!!!!!!!!!!!!!!!!!!!!!!!

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                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 14752

                  #9
                  Re: Do you recommend Kyocera copiers to sell?

                  Originally posted by Tonerkiller
                  I have been the business for 26 years and Kyocera is the Best!!!!!!!!!!!!!!!!!!!!!!!!


                  I love Kyocera but from what I've been told by those (on this site) that I trust, Kyocera isn't the best. In fact, I've been thinking of making the switch to KM.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                  • allstar59
                    Technician

                    Site Contributor
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                    50+ Posts
                    • Oct 2012
                    • 57

                    #10
                    Re: Do you recommend Kyocera copiers to sell?

                    Just look at the home page of this forum....Kyocera's probably have the least amount of problem posts

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                    • Scott
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Dec 2009
                      • 185

                      #11
                      Re: Do you recommend Kyocera copiers to sell?

                      Been in business for 38 years and once I became a dealer for Kyocera, I would go nowhere else

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                      • BillyCarpenter
                        Field Supervisor

                        Site Contributor
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                        10,000+ Posts
                        • Aug 2020
                        • 14752

                        #12
                        Re: Do you recommend Kyocera copiers to sell?

                        I guess it's settled....Kyocera is the best MFP.
                        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                        • Scott
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Dec 2009
                          • 185

                          #13
                          Re: Do you recommend Kyocera copiers to sell?

                          Originally posted by BillyCarpenter
                          I guess it's settled....Kyocera is the best MFP.

                          I have heard horror stories from hiring techs that have worked mainly on other brands and they love the Kyocera stuff versus other brands

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                          • BillyCarpenter
                            Field Supervisor

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                            • Aug 2020
                            • 14752

                            #14
                            Re: Do you recommend Kyocera copiers to sell?

                            Originally posted by Scott
                            I have heard horror stories from hiring techs that have worked mainly on other brands and they love the Kyocera stuff versus other brands

                            I only work on Kyocera so I couldn't say what brand is the best. I broached this subject on this forum once and the impression that I came away with is that Konica Minolta is the cream of the crop.
                            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                            • Scott
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Dec 2009
                              • 185

                              #15
                              Re: Do you recommend Kyocera copiers to sell?

                              Originally posted by BillyCarpenter
                              I only work on Kyocera so I couldn't say what brand is the best. I broached this subject on this forum once and the impression that I came away with is that Konica Minolta is the cream of the crop.

                              I have talked to a dealer that is mainly KM. He was attending a Kyocera launch. I asked him why he was at the event and his reply was that the Konica's just weren't holding up. So he was looking at adding Kyocera

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