JAM4311 / JAM 4311 Duplex printing problem

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  • bbmworks
    Junior Member
    • Jul 2024
    • 2

    [Error Code] JAM4311 / JAM 4311 Duplex printing problem

    Hi everyone. I have a Kyocera M2030DN copier. While direct printing it works normally but in case of double sided printing paper stacks at the rear of the machine. I changed the entire duplex unit and Z44R gear. But I have always the same problem. What shall I do?
  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1807

    #2
    I would guess it's related to the fusing unit. It's usually 4211, but if you're duplexing you may see it as 4311. I would replace the fuser first and see if that resolves it.
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

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    • bbmworks
      Junior Member
      • Jul 2024
      • 2

      #3
      thank you i'll try it

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